Bozious.9305

Greetings Gaile Gray/ArenaNet! My friend has a problem getting into his game rite now, he has since posted a ticket (6911985/6914337) The reason for 2 ticket numbers is his browser was glitchy and didnt act like it took when he submitted it but later found 2 emails awaiting him with 2 separate tickets, (he apologizes) for the redundant amount of tickets. He tried logging in but doesnt remember his password/name as its been some year or 2 since hes played the game(s). He hasnt got the box with the serial code on it anymore so theres no way for him to change anything here site wide, hence the reason he created the ticket so yall could help him recover his account. His user tag here on the site/forums and when you hover his name in my in game buddy list, this name appears over his in game alias Nvy. ( Nvy.5041 ) Hes been waiting patiently for a few days i think? He would love to be able to get in game and enjoy the community and game. THANK YOU for anything you can do to speed up the process, sorry I had to come in and 2nd hand all this to you, he has no way of even coming to the forums to post and speak with you cuz it says you have to have bought and prove you bought the game to even talk with you folks in here. Thanks again, cheers!