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Dara Potocska.8196

ArenaNet Staff
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Everything posted by Dara Potocska.8196

  1. Hey friends,We are now testing a fix internally. We hope to put it out with our next release. Thank you for the continued reports and information! And for your patience while we work on the issue.
  2. Hey friends,A few fixes have been tried internally, but they didn't provide the results we need for the fix. We're still investigating at this time. Thank you for your patience while we dig into this!
  3. For players unable to gain the item who have revived more than 10 people while the recorder is in your inventory: We are investigating a fix for this. Currently the Medical Aid Recording is given to players who have an invisible buff applied to them when they purchase the Recording Device from the vendor. It only applies to the character that purchased the item currently. Until we have a fix, you can either: (1) Use the character you purchased the item on to revive allies to get the item.(2) Purchase a Recording Device with the character you want to use for reviving players to get the Medical Aid Recording so that character has the buff the game is looking for. Thank you for your patience everyone!
  4. Hey friends,We're investigating why the driftwood is failing to spawn again. Thank you for your patience!
  5. Hey friends,We've got a fix being looked into. Thank you for your reports!
  6. Hey friends, We're still investigating. The "Lightning" has been determined at this point to be a red herring, so don't worry about that part. Our team is going through the crash logs from reports and believe there are two different crashes currently happening. There are two threads open on what folks believe to be the same crash - but some of the reports that are older are actually fixed (despite similar text in the logs you share with us). But some more recent reports have reported two crashes that we've not dealt with yet, so the team is currently looking into how to repro the crashes and then hopefully provide a fix. <3 Thanks everyone!
  7. Thanks Rab! We're investigating! I'll follow up here if I need to ask more questions.
  8. Hey Rab! When you experience this crash - are you on a Mac or PC? Also, cam you describe what you were doing when it crashed?
  9. Getting lost in Lord Faren's eyes again huh? :lol: Who wouldn't~ ::dreamy::
  10. Good day, I apologize for the silence up till this point. We are investigating this issue but it may be a bit longer before we have a fix. If you end up in a map that breaks (not one already broken): Did you notice if the Lumbermill event was active?Did you notice if the Ghost event was active?Were you present when the event started - and did the counter go down to 0, or did it start at 0?Thank you guys! Edit: I've closed at least one map that was broken.
  11. This fix should now be out. Thank you all for your patience! Interacting with the objects that give you credit for the collection should now properly register. <3
  12. Hey guys!A fix for this will not be out till our next release. The nature of the issue required a bit more care with the repair and testing. Thanks for your patience!
  13. Good day everyone,We've found the issue but a fix is going to take a little to build (we won't be able to have it out for a hotfix). Once the fix is done and tested, we'll do our best to get it out to you asap. Thanks for the reports!
  14. Hey KaiElso, Yesterday we put out a fix for the Wyvern. Did you encounter your bug before the build around 4:30pm PST? Or was this today? Thanks!
  15. Lets not derail this report please! For the wyvern - we are testing the fix internally. The reason for the cinematic crash is still being investigated. (Sorry friends)Thanks for the reports everyone!
  16. We are almost done building a fix and will be testing soon. I do not think we will push another build till tomorrow. Still no solution for the crash but we continue to look! Thank you for the continued information and reports!
  17. For the branded wyvern we are working on a fix now. For the crash - we are investigating.
  18. Another question for you guys - what profession are you guys playing when this happens? And what's utility skills and weapon are you using?
  19. Hey guys when this happens are you seeing the wyvern going into a bubble over the ground or is it still on the ground?
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