Excalibur.3924

Actually, I did not sign out through task manager. I signed out on the screen you get with <CNTL><ALT><DEL>. If I selected task manager then I could not select anything in task manager. This was on a desk top. Had the same problem on a laptop and this "work around" worked as well.

I had to relogin a random number of times before I got to the character select screen. Once I logged out, I had to start this all over again. I could not stop GW 2 through task manager to relogin, I was able to retry by logging out of Windows through task manager and then logging back in. Doing a repair did not work. I then switched to Windowed full screen mode after a successful attempt. I have now been able to login 4 times with out a problem.

It has been happening to me for years almost always just before getting the reward. If it were a problem with an internet connection, the problem would be occurring more randomly in the story, not just the reward section. Reducing your graphics or minimizing are "work around"s, not solutions.

I'm sure it will be "only temporary", just like income tax.:-) I'm very unhappy about finding out things like this by playing the game instead of it being posted in "What's new" or something more obvious. I still remember playing an elemental and I was not healing when I cast a spell, but at least that time I just the message "this content has been disabled"

I have been having the same issue. Most of the time, just before the reward section. This cannot possibly be an internet connection issue.If it was, it would happen randomly during the story, not almost always when you are done and the game is about to give you the reward. I even tried several of the suggestions like "pressing the movement keys" while it is doing the cut scene. I was playing with two other players in the same room and a third person in another province and the game would often drop one, two or three people, whether or not one of them was the host. You should be able to rejoin the instance if at least one person is still in it, like you can when you do a dungeon. But just having saved check points would at least something. I was a programmer/analyst for 36 years. The rule is "save your work as often as possible so you won't mind doing it over again if something happens"

You just contradicted yourself.The progress of map completion is being halted, as well as legendary crafting. If there was only a problem with one hero challenge it might be considered a small bug, but since there are a few, the problem is multiplied. I worked on a Help desk for several years in my 40 years of working with computers. Having an outstanding problem for this long was considered a bad thing.

Count me as being disappointed that this is taking so long to fix, however, I would rather have the "story bug" fixed where people are still being disconnected in long story missions especially just before getting the story reward.