that is a part of the update process, have you checked if the process is still running? Do you have an antivirus which might block said execution? Have you tried running the game as administrator?
This issue has resurfaced for me since last nights patch again, 2 patches behind it got introduced, the previous one fixed, it and the current one broke everything again, so much for spending cash to get gems or w/e >.>
Sorry to say your not the only one having this issue mate, so far there is no fix, some ppl are reporting it just goes away on its own.
Here's another thread for this issue in the bug section.
Has anyone found a solution for the gem store crash issue, as using the "O" to open gem store/tp results in an immediate crash for me, it is also a problem if the gem store is opened by accident while doing activities. I've send multiple reports about it, but so far nothing.
Has anyone come up with a solution for this issue, i've been crashing like crazy every time i try to open the gem store regardless of what changes I make to the config, also no addons.