This is just my two cents on the whole situation, I think what A-net should have done was that, to allow us to purchase the mounts skin without RNG, maybe raising the price by 200 gems to allow us to have the choice of the mount we want. People will find it reasonable. and this issue would not have happened, I myself was a victim. I purchased 400 gems x27... just to get the mount I want. I am only able to purchase all these nonsense because my love for the game is still going on strong, but again. 10800 gems just to get 1 SKIN is pretty unreasonable.(yes I know I'm stupid) The fact that I am a gambler is still there and I totally have regretted this situation. I've only been able to do this because I have a high paid and stable job but thinking about others has made me upset. A-net has let me down. A-net has let us down. I hope A-net would not destroy the game that they painstakingly built for years and ages. Signing off.