Silvercyclone.1462

Inside the first instance of the new living story episode it says we need to meet Kas and Jory at the wharf. We get there and talk to them but nothing happens. We also walk around and they follow us but yet again nothing happens.

Wish support had a phone number and not just a ticket system. My uncle sent a couple tickets about changing his email and the last was about 6 months ago. He's heard nothing about it.

It almost sounds like it was sent from the GW2 team which makes no sense. That part is what worries me.

So i logged in today only to discover that there are 3 mails that each contain a gem store item. I know I didn't buy them because my history doesn't show these items but also asking around and nobody sent me them. Kind of not sure if i should take them out and use them because I don't want my account to get banned if they aren't meant for me. The items are 5 Black lion keys, Silver Fed Salvage-O-Matic and a world boss portal device. It does say something about a gift from and has a lion head. When I mouse over it it says its an official message from the Guild Wars 2 team. my problem is why would they send me these things? If anyone has any suggestions on what this is about please let me know.

Thank you so much. Your idea of deleting everything and retrying worked like a charm.

I'm playing with my Uncle and hes having problems with PoF. At the start it says he needs to read some mail from Kiel but he didn't receive the mail. He submitted a ticket a few days ago and its still bugged. Another problem is he lost access to his email and has sent a ticket to get his username transferred over to his new email and sent a ticket for that a couple weeks ago. So if support needs more info they cant reach him through the email his game is tied to. Does anyone know a way to fix this PoF kiel mail issue? So far we tried starting another story and coming back to it and nothing. also tried every variation of restarting the game and stopping the storyline and restarting it.

He knows about the wiki and how to access it.

Believe it or not he has gotten a hell of a lot better. no more asking about every single item in his inventory or griping about camera angles. He is starting to play like a veteran. Now if only i can get him to learn to do P2T. Since hes partially blind hes having a hard time reading the chat.

That was the first thing i told him when i was trying to teach him to turn with his camera.

Thanks everyone for your tips. They were extremely helpful

He used to play games like the first Zelda and Doom so he isn't new to gaming. I did once have him try 1st person since he used to play Doom.

I have a bit of a problem. I've got my uncle playing and I could use some tips to help him before I go crazy. Let me start by saying it's his first MMO and he is getting pretty good at fighting with his character. Some of the things he does is whenever he opens his bank or inventory he asks about every single item multiple times. He does know about wiki and has used it. He constantly complains about his camera angles even though he's streamed and I've given him tips. He takes my advice for 2 minutes then goes back to what he does and complains. He also doesn't use the mini map and to get him to follow I have to put my character in front of him so he can see it. I do want to get him involved in guilds so he can meet others but I'm a bit worried about how he would be treated doing these things and quitting. I do have to admit there is a part of me that wants to drop him in one and learn the hard way as I did. Any tips on how to deal with this would be greatly appreciated.

I'm currently running my uncle through the story and I'm waiting until he gets there to do EOD. The upside to that is most or all the major bugs will be gone before we get there.

Not sure if things have changed but if they haven't you will need help. Just ask around and invite people to the guild long enough to clear out the guild hall.

I bought it for him as a gift. I found a screenshot of the receipt from when i bought it. thanks for the additional idea. I'm guessing the more info we have the better.