TWildrunner.2587

I have created a ticket (Ticket #7124464) about that I have bought the game 5 days ago, but I didn't realize there was a discount. So I would like to get second "Standard Edition" key in order to gift to my friend with the price difference instead of refund. It's been 4 days since I created the ticket, and still waiting. Problem is, the discount ends on Monday. And I don't know what to do now.