Jump to content
  • Sign Up

Game crashing everytime I open the Black Lion Trading Company window [Merged]


Recommended Posts

  • Replies 118
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Popular Posts

Me too though I "only" get it when I specifically try to open the gem store. On a related note since we're looking at bugs, wth does the 'email report' button *default* to 'cancel sending', showi

Same here

I can now confirm this positive result at 19:41 CET. The Gem store is now working again on my account 🙂

Having the same problem and this sux now.  I hope they fix before all the Gem Store sales start.   I'm ready to drop some money before the expansion next year but if i can't get into the Trading post.    Makes no sense with the rest of the game works perfect.   Gem store always they issue.   Probably shouldn't have the Cash purchase feature built in.   I bet the extra security causes these issues.   Gem purchase needs to be completely outside of the game .    That my 2 copper cents .    Please fix.   To the suites this is  costing you money.  How that for motivation.  

Link to post
Share on other sites

My ticket request for this received the following response:

"We apologize for how long this is taking to fix this issue. We are having issues narrowing down what is causing this and we wanted to ask if you could please attach the crash.dmp file to a response to your ticket. This file will be very helpful in figuring out what is causing this problem and hopefully speed up the process on getting this fixed."

 

Link to post
Share on other sites

So i have reinstalled the game with no luck. I have also tested on 3 separate computers including my fiances all with the same crash when accessing the gem store. Due to this i assume that it is an account related issue. My fiance who also plays has not had this issue at all on her account. When i logged into mine on her pc after having her check it out i had the same crash. I have a video of the crash for any arenanet employee if they need it. Not really sure where to post it though.

Link to post
Share on other sites

I submitted a Ticket and got Fast response unfortunately this was there final answer.  So we are scr#@#ed .  😞  

I guess full gem store prices for us.  

Rxxxx

Yesterday at 23:31
Hello,

I have looked into this issue and it appears the Dev Team is aware of the matter and working on a solution as quickly as possible. We do not currently have a time frame for this fix, so please keep an eye on the official Guild Wars 2 forums (https://en-forum.guildwars2.com/) for any updates.

We appreciate your information and patience while we work on this issue.

Please do not hesitate to contact us should you have any additional issues, questions or concerns.

Regards,

Rxxxx
Guild Wars 2 Support Team

Link to post
Share on other sites

I used to be able to access the gem store by talking with the BLTP merchant and then switching to the gem store.  (O and the icon haven't worked for a few days now.)

This morning I was able to get in. (Shared slots were not on sale yet.)  This afternoon, I crash every time I try to open it.  

Something tells me I will not be getting the shared inventory sale price.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...