peterschulz.3865 Posted November 18, 2021 Share Posted November 18, 2021 (edited) When i buys gems i need to add my payment method, when i choose paypal im getting forwarded to the guildwars payment method. So i added my payment method link but i can press proceed in the item store after i done that, and i still end up on the same page every time. What now? Thanks in advance. Edited November 18, 2021 by peterschulz.3865 2 Link to comment Share on other sites More sharing options...
Medusa.3160 Posted November 19, 2021 Share Posted November 19, 2021 I have the same problem. i want to buy ttf, tried payiing with my bank and paypal. Both don't work eventhough it says, Darn it I want the ttf so bad Link to comment Share on other sites More sharing options...
Makion.3457 Posted November 19, 2021 Share Posted November 19, 2021 Same issue, Trying to pay with paypal takes me to a window that ask me to add a credit card to continue paying with paypal. 1 Link to comment Share on other sites More sharing options...
rune.9572 Posted November 19, 2021 Share Posted November 19, 2021 (edited) Same with iDEAL, clicking "Continue" (after choosing bank) does nothing. Edited November 19, 2021 by rune.9572 added details 1 Link to comment Share on other sites More sharing options...
ShadowCatz.8437 Posted November 20, 2021 Share Posted November 20, 2021 Don't know if this is relevant for what people in this thread experience, but at least use CS to get fixed. Nobody here can do anything either with where you have you money (Paypal or Bank), the one handling payment for ANet (Digital River Inc.) or Areana Net.https://help.guildwars2.com/hc/en-us/articles/4409467504147-In-game-Purchasing-for-GeForce-Now-Users-Currently-Blocked If this isn't relevant (you don't use GeForece Now for purchasing items), then at least create a ticket to CS so they can start their process for researching what is going on. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 20, 2021 Share Posted November 20, 2021 3 hours ago, ShadowCatz.8437 said: Don't know if this is relevant for what people in this thread experience, but at least use CS to get fixed. Nobody here can do anything either with where you have you money (Paypal or Bank), the one handling payment for ANet (Digital River Inc.) or Areana Net.https://help.guildwars2.com/hc/en-us/articles/4409467504147-In-game-Purchasing-for-GeForce-Now-Users-Currently-Blocked If this isn't relevant (you don't use GeForece Now for purchasing items), then at least create a ticket to CS so they can start their process for researching what is going on. Digital River is no longer the payment provider. (See News and Announcements.) Link to comment Share on other sites More sharing options...
ShadowCatz.8437 Posted November 20, 2021 Share Posted November 20, 2021 3 hours ago, Inculpatus cedo.9234 said: Digital River is no longer the payment provider. (See News and Announcements.) Thanks! It looks like Arena Net did announce it on 17th Nov. Maybe that is the reason why some people have problems with their payment methods? Here is link to Support page for those who wants to know more: https://help.guildwars2.com/hc/en-us/articles/4409409725075 Link to comment Share on other sites More sharing options...
Ava Avhlan.8392 Posted November 22, 2021 Share Posted November 22, 2021 If only they updated the list of rep gem sellers in my country, none of these work. 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 22, 2021 Share Posted November 22, 2021 (edited) 1 hour ago, Ava Avhlan.8392 said: If only they updated the list of rep gem sellers in my country, none of these work. Here's the updated official retailers for Europe. (No longer 20% discount, but official retailers.) If you happen to be in Europe, that is. https://www.guildwars2.com/en/news/get-20-off-guild-wars-2-gem-cards-in-europe/ Edited November 22, 2021 by Inculpatus cedo.9234 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted November 22, 2021 Share Posted November 22, 2021 (edited) I could just buy Gems, but the whole payment procedure is a bit unintuitive: you are being redirected to your account page where you "book" the payment method in advance - that's not you placing a payment yet. Then you are being asked to select the amount of Gems in-game (again) and choose the aforementioned saved payment method from the in-game browser. The next purchase should be easier, I assume, as the payment method was already selected and saved, so that you should be able to pay right away in the game's Gem Store without having to go to your account page again. Edited November 22, 2021 by Ashantara.8731 1 1 Link to comment Share on other sites More sharing options...
Syndrome.1465 Posted November 22, 2021 Share Posted November 22, 2021 I cant buy gems whatever I do either. I've registered a paypal account I've always used to pay before, error. Registered a credit card I've used before, error. There is something wrong on their end. 4 Link to comment Share on other sites More sharing options...
Rarnammon.1374 Posted November 22, 2021 Share Posted November 22, 2021 When usig iDeal, with some banks you can click on their icon and get taken to their banking environment. But using ING doesn't work like that. And selecting the bank in the selection box below and clicking continue also doesn't work. 1 Link to comment Share on other sites More sharing options...
Vesenya.4239 Posted November 22, 2021 Share Posted November 22, 2021 Same problem. I used to pay via my pay pal and now can't do. It asks me to login into Anet page. I do that and then - forever loading page. No error, no nothing. I cleared browser cache and contacted Anet's CS. They said - we're sorry and we're investigating. That's all. 2 Link to comment Share on other sites More sharing options...
Makion.3457 Posted November 23, 2021 Share Posted November 23, 2021 18 hours ago, Vesenya.4239 said: Same problem. I used to pay via my pay pal and now can't do. It asks me to login into Anet page. I do that and then - forever loading page. No error, no nothing. I cleared browser cache and contacted Anet's CS. They said - we're sorry and we're investigating. That's all. At least you got a reply! I hope they fix it in time for the black friday sales 😕 Link to comment Share on other sites More sharing options...
lionlady.1560 Posted November 23, 2021 Share Posted November 23, 2021 18 hours ago, Vesenya.4239 said: Same problem. I used to pay via my pay pal and now can't do. It asks me to login into Anet page. I do that and then - forever loading page. No error, no nothing. I cleared browser cache and contacted Anet's CS. They said - we're sorry and we're investigating. That's all. i had this happen then noticed at the top in game it said English US i clicked and changed it to English uk and that fixed it dunno if that will help with your problem good luck Link to comment Share on other sites More sharing options...
Makion.3457 Posted November 24, 2021 Share Posted November 24, 2021 8 hours ago, lionlady.1560 said: i had this happen then noticed at the top in game it said English US i clicked and changed it to English uk and that fixed it dunno if that will help with your problem good luck Tried this, didnt work for me 😞 Link to comment Share on other sites More sharing options...
kajoken.1630 Posted November 24, 2021 Share Posted November 24, 2021 I've got the same problem. Can't buy any gems even though the Paypal account worked fine before. I could add the Paypal account to my game account no problem. It shows in game but if I try to buy anything there's only an error message. "Something went wrong, please try again later!" Error Code 108. That code says "This error is likely due to a web browser issue. Please try a different browser or enabling JavaScript on your current browser before attempting your purchase again." But how can I change the browser in game... that doesn't make any sense at all. Changing languages doesn't help, already tried it. Link to comment Share on other sites More sharing options...
Keet.3142 Posted November 24, 2021 Share Posted November 24, 2021 Can't buy gems either with my credit card. I've used it many times before. I had to go to Amazon to buy a Gem Card as a work around but please fix this. Link to comment Share on other sites More sharing options...
Ava Avhlan.8392 Posted November 25, 2021 Share Posted November 25, 2021 yea i was talking about this exact list. most of these don't sell GW2 gem cards anymore. and some of them aren't even online anymore. Link to comment Share on other sites More sharing options...
Vesenya.4239 Posted November 25, 2021 Share Posted November 25, 2021 On 11/23/2021 at 6:39 PM, lionlady.1560 said: i had this happen then noticed at the top in game it said English US i clicked and changed it to English uk and that fixed it dunno if that will help with your problem good luck Yep, I did that too and nothing. 😞 Friend told me to open the site in incognito mode but nope.. didn't help. Too bad they changed it right for Black Friday sales... eh. Link to comment Share on other sites More sharing options...
Makion.3457 Posted November 25, 2021 Share Posted November 25, 2021 Support told me that It seems we need to log into paypal and add a secondary payment option for this to work, either a credit card or a bank account wich is competely stupid since Im using paypall to AVOID doing that.... 1 Link to comment Share on other sites More sharing options...
Syndrome.1465 Posted November 25, 2021 Share Posted November 25, 2021 (edited) 3 hours ago, Altion.9576 said: Support told me that It seems we need to log into paypal and add a secondary payment option for this to work, either a credit card or a bank account wich is competely stupid since Im using paypall to AVOID doing that.... Since I cant even pay with my credit card, this seems just like a stupid answer Edited November 25, 2021 by Syndrome.1465 Link to comment Share on other sites More sharing options...
kamikazeTMX.9873 Posted November 25, 2021 Share Posted November 25, 2021 i bought a card to redeem code.. even that dindt work... feel scammed... Link to comment Share on other sites More sharing options...
Makion.3457 Posted November 25, 2021 Share Posted November 25, 2021 6 hours ago, Syndrome.1465 said: Since I cant even pay with my credit card, this seems just like a stupid answer It is a stupid answer... Its such a let down, Arenanet managed to made me not want to spend money on his game with this... 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 26, 2021 Share Posted November 26, 2021 It's kind of funny; so many posted to get rid of Digital River as a poor payment provider and look what happened! Just as bad, it seems! 1 Link to comment Share on other sites More sharing options...
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