Jump to content
  • Sign Up

Cant buy gems anymore with the new payment methods.


Recommended Posts

8 hours ago, Inculpatus cedo.9234 said:

It's kind of funny; so many posted to get rid of Digital River as a poor payment provider and look what happened!  Just as bad, it seems! 

Don't see how that is funny in anyway as it shows that Arena Net changed to a new payment transaction provider which seem to still cause problems for some people to finish their payment transaction independent on their financial payment option being Paypal, Credit/Debit card or any other option that have been mentioned here in this thread.

 

Mayb it would be better to show some understanding for those people that have issues to get their payment through that this is a very frustrating issue instead of making it to "what-did-I-tell-you about asking Arena Net to change from Digital River Inc. into another payment provider" thread? In the end it is Arena Net that must be held responsible to find out what is not working on their end as it only they who can tell what is going on whith systems for payment partner either internally or externally to get this fixed. 

I have made one payment with Debit card (same card I have used for all years) after this change to purchase some Gems in GS and wher lycky enough that it went through, but with this change it didn't let me opt out on saving my personal information incl debit card information.

I am not too happy about that ANet now want to keep this information stored for next time I would do a purchase with the only security being the three numbers for confirming transaction.

Link to post
Share on other sites
22 hours ago, Altion.9576 said:

Support told me that It seems we need to log into paypal and add a secondary payment option for this to work, either a credit card or a bank account wich is competely stupid since Im using paypall to AVOID doing that....  

Yea I was wondering if that's a reason why I can't make a purchase. Twitch also wants me to have Card or Bank connected to PayPal. I'm using Paypal just like you said - to avoid sharing such information. Ech... Too bad. I'm not sure what kind of issues people had with Digital River but I hope they're happy now lol

Anyway, no transitions for me until Anet speak (or fix?) with the new provider about it x: 

Link to post
Share on other sites
On 11/25/2021 at 2:29 PM, Altion.9576 said:

Support told me that It seems we need to log into paypal and add a secondary payment option for this to work, either a credit card or a bank account wich is competely stupid since Im using paypall to AVOID doing that....  

That's bull.. I have my bank account added to paypal for several years now, and it doesn't work. I just tried again and still get Error 108. Digital River at least worked. 😞

Link to post
Share on other sites

Adding my 2$ to this...I cant buy gems in game ...tried 2 different cards,plus  paypal...all give errors....

 

Then I tried buying the expansion on website,also error..

 

So basically it is impossible to give them my money no matter what I try  😕

 

Something is really wrong on their end,no doubt  😕

Edited by Milar.4930
Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...