Castillan.4259 Posted March 25, 2022 Share Posted March 25, 2022 If it helps anyone, today I discovered that I was blocked from buying gems, or logging into arenanet, when using Mozilla VPN. If you're connecting via a VPN, it may be this that is blocking you. Link to comment Share on other sites More sharing options...
GonzoNeo.4965 Posted April 5, 2022 Share Posted April 5, 2022 Same error here today. Never have any issue with the previuos provider. Another thing i didnt like is that always save your payment instrument. I never save it before for security, and i dont want remove / add each time i buy gems if can promote any new block. In the end i opened a ticket but bought the gems in Amazon. Link to comment Share on other sites More sharing options...
Sky.7613 Posted April 17, 2022 Share Posted April 17, 2022 I bought the expansions through the website using iDeal ING a few days ago, no problem. Today I tried to buy gems to buy Living World (2800), but I can't get past the first step after choosing my bank because it won't let me click continue. I tried several times, even tried logging out and logging back in. Still nothing, same problem. I wanted to try to send a ticket to support but I can't even do that because it keeps telling me to log in, then when I log in it directs me to my account. Clicking support leads to me having to log in again. Idk what's going on or how to buy gems, I don't want to buy a gem card cause the only one available for me are either 2000 or 4000 gems, which isn't what I need. Link to comment Share on other sites More sharing options...
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