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Error Connection timed out

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Okey so everytime i open the gemshop it sais error connection timed out after a while. I have tried everything to fix this issue:

- Clearing cache

- Re-installing the game

- Disable anti-virus program using Bitdefender

- Removing the CoherentUI_Host.exe

- Checking and disabling the router

Nothing seems to work and it drives me crazy. Any other ideas out there that i might check 

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