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Connection issues here in Nebraska


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Just the last 2 weeks, connection has been barely holding on at best.

My data service is:

  • Up to 150 Mbps download
  • Up to 10 Mbps upload

I have a direct modem (not combo router or phone) to my PC and I have run a diag report.

 

Comparing it to your example on the GW2 site, this doesn't look good.  But not all the tests from your example were perfect either.  So what IS a good connection?

Any help here?

 

= Detecting network connections
==============================================================================
*--> netstat -n <--*

Active Connections

  Proto  Local Address          Foreign Address        State
  TCP    192.168.0.101:65370    23.220.206.25:80       ESTABLISHED
  TCP    192.168.0.101:65373    5.62.48.218:80         TIME_WAIT
  TCP    192.168.0.101:65374    23.220.206.59:80       TIME_WAIT
  TCP    192.168.0.101:65375    23.220.206.16:80       TIME_WAIT
  TCP    192.168.0.101:65376    23.220.206.17:80       TIME_WAIT
  TCP    192.168.0.101:65377    23.220.206.24:80       TIME_WAIT
  TCP    192.168.0.101:65378    5.62.48.219:80         TIME_WAIT
  TCP    192.168.0.101:65382    23.220.206.35:80       TIME_WAIT
Section completed in 0.03 seconds


==============================================================================
= Discovering external address
==============================================================================
Current IP Address: 

Section completed in 65.19 seconds


==============================================================================
= Checking server connectivity
==============================================================================
Section completed in 0.00 seconds

Diag.ArenaNetworks.com
    34.194.154.37:80 - connect succeeded
   34.225.225.173:80 - connect succeeded
  34.194.154.37:6112 - connect succeeded
 34.225.225.173:6112 - connect succeeded
     34.237.20.65:80 - connect succeeded
   34.237.20.65:6112 - connect succeeded
   34.235.245.105:80 - connect succeeded
 34.235.245.105:6112 - connect succeeded
    34.236.133.94:80 - connect succeeded
  34.236.133.94:6112 - connect succeeded

Section completed in 0.08 seconds

assetcdn.101.ArenaNetworks.com.
     34.149.39.96:80 - connect succeeded

Section completed in 0.06 seconds

auth1.101.ArenaNetworks.com.
  34.194.154.37:6112 - connect succeeded
   34.237.20.65:6112 - connect succeeded
  34.236.133.94:6112 - connect succeeded
 34.235.245.105:6112 - connect succeeded
 34.225.225.173:6112 - connect succeeded

Section completed in 0.09 seconds

auth2.101.ArenaNetworks.com.
  18.194.203.41:6112 - connect succeeded
  35.158.82.209:6112 - connect succeeded
  35.158.175.20:6112 - connect succeeded
 35.157.208.241:6112 - connect succeeded
   52.59.151.62:6112 - connect succeeded

Section completed in 0.17 seconds

cligate.101.NCPlatform.net.
   34.206.145.8:6112 - connect succeeded
  18.205.118.62:6112 - connect succeeded
   54.209.50.30:6112 - connect succeeded
  35.172.60.203:6112 - connect succeeded
  34.205.96.208:6112 - connect succeeded
  18.211.211.76:6112 - connect succeeded
 18.233.194.228:6112 - connect succeeded

Section completed in 0.25 seconds


==============================================================================
= Tracing network paths (about 10 mins)
==============================================================================
*--> pathping -w 500 -q 50 -4 205.251.198.219 <--*

Tracing route to ns-1755.awsdns-27.co.uk [205.251.198.219]
over a maximum of 30 hops:
  0  XXXXXXXX-PC [192.168.0.101] 
  1  192.168.0.1 
  2  10.102.128.1 
  3  172.27.13.48 
  4  172.27.13.34 
  5  elmwbbrj01-ae1.0.rd.no.cox.net [68.1.0.192] 
  6  99.82.177.198 
  7  52.93.249.119 
  8  150.222.212.55 
  9     *        *        *     
Computing statistics for 100 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           XXXXXXX-PC [192.168.0.101] 
                                0/  50 =  0%   |
  1    0ms     0/  50 =  0%     0/  50 =  0%  192.168.0.1                                2/  50 =  4%   |
  2   17ms     2/  50 =  4%     0/  50 =  0%  10.102.128.1                                0/  50 =  0%   |
  3   19ms     2/  50 =  4%     0/  50 =  0%  172.27.13.48                                0/  50 =  0%   |
  4   26ms     2/  50 =  4%     0/  50 =  0%  172.27.13.34                                1/  50 =  2%   |
  5   30ms     3/  50 =  6%     0/  50 =  0%  elmwbbrj01-ae1.0.rd.no.cox.net [68.1.0.192]                                47/  50 = 94%   |
  6  ---      50/  50 =100%     0/  50 =  0%  99.82.177.198                                 0/  50 =  0%   |
  7  ---      50/  50 =100%     0/  50 =  0%  52.93.249.119                                 0/  50 =  0%   |
  8  ---      50/  50 =100%     0/  50 =  0%  150.222.212.55 

Trace complete.
*--> pathping -w 500 -q 50 -4 205.251.193.91 <--*

Tracing route to ns-347.awsdns-43.com [205.251.193.91]
over a maximum of 30 hops:
  0  XXXXXXX-PC [192.168.0.101] 
  1  192.168.0.1 
  2  10.102.128.1 
  3  172.27.13.48 
  4  172.27.13.34 
  5  chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42] 
  6  99.82.177.196 
  7  52.93.249.61 
  8  52.93.249.175 
  9     *        *        *     
Computing statistics for 100 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           XXXXXXX-PC [192.168.0.101]                                 0/  50 =  0%   |
  1    0ms     0/  50 =  0%     0/  50 =  0%  192.168.0.1                                 2/  50 =  4%   |
  2   16ms     2/  50 =  4%     0/  50 =  0%  10.102.128.1                                 0/  50 =  0%   |
  3   19ms     2/  50 =  4%     0/  50 =  0%  172.27.13.48                                 0/  50 =  0%   |
  4   25ms     2/  50 =  4%     0/  50 =  0%  172.27.13.34                                 1/  50 =  2%   |
  5   27ms     3/  50 =  6%     0/  50 =  0%  chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42]                                47/  50 = 94%   |
  6  ---      50/  50 =100%     0/  50 =  0%  99.82.177.196                                 0/  50 =  0%   |
  7  ---      50/  50 =100%     0/  50 =  0%  52.93.249.61                                 0/  50 =  0%   |
  8  ---      50/  50 =100%     0/  50 =  0%  52.93.249.175 

Trace complete.
*--> pathping -w 500 -q 50 -4 34.149.39.96 <--*

Tracing route to 96.39.149.34.bc.googleusercontent.com [34.149.39.96]
over a maximum of 30 hops:
  0  XXXXXXX-PC [192.168.0.101] 
  1  192.168.0.1 
  2  10.102.128.1 
  3  172.27.13.48 
  4  172.27.13.34 
  5  chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42] 
  6  209.85.168.154 
  7  74.125.251.149 
  8  209.85.255.173 
  9  96.39.149.34.bc.googleusercontent.com [34.149.39.96] 

Computing statistics for 112 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           XXXXXXXXX-PC [192.168.0.101]                                 0/  50 =  0%   |
  1    0ms     0/  50 =  0%     0/  50 =  0%  192.168.0.1                                 0/  50 =  0%   |
  2    9ms     0/  50 =  0%     0/  50 =  0%  10.102.128.1                                 1/  50 =  2%   |
  3    9ms     1/  50 =  2%     0/  50 =  0%  172.27.13.48                                 0/  50 =  0%   |
  4   11ms     1/  50 =  2%     0/  50 =  0%  172.27.13.34                                 0/  50 =  0%   |
  5   19ms     2/  50 =  4%     1/  50 =  2%  chgobprj01-ae0.0.rd.ch.cox.net [68.1.4.42]                                 0/  50 =  0%   |
  6   18ms     3/  50 =  6%     2/  50 =  4%  209.85.168.154                                 0/  50 =  0%   |
  7   18ms     3/  50 =  6%     2/  50 =  4%  74.125.251.149                                 0/  50 =  0%   |
  8   19ms     1/  50 =  2%     0/  50 =  0%  209.85.255.173                                 1/  50 =  2%   |
  9   18ms     2/  50 =  4%     0/  50 =  0%  96.39.149.34.bc.googleusercontent.com [34.149.39.96] 

Trace complete.
Section completed in 241.12 seconds

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