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Gem store crash game upon being opened.


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1 hour ago, Inculpatus cedo.9234 said:

How odd.  No issues with the Gem Store here.  Although, I don't use the 'O' shortcut.  Just the icon at the top. 

Very odd indeed, I'd been having this problem since last Sunday until the Shatterspark items update. Hope they get it fixed for you guys asap. On past history in the other threads here and in Account and Technical Support this problem is account related. One player had this happen on his account while his wife's account worked fine, both on the same PC.

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4 hours ago, Shadamehr.1284 said:

One player had this happen on his account while his wife's account worked fine, both on the same PC.


I have the bug aswell, but only on my account. Not on my husbands. As soon as I open the Gem Store my game crashes. 

I've repaired, cleared cache, reïnstalled the game. Now playing on husbands pc who didnt have the bug and it happens to me here aswell. So I also guess it's an account thing.
 

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Same issue here. I tried clearing the cache, deleting the local.dat and repairing the game archive with -repair. I'm also using multiple accounts, but only my main crashes when opening the gem store.

The only thing that helps is typing "I am Evon Gnashblade" into the trading post search bar. But this only works temporarily.

Edited by Stiffi.7824
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Gem store and trading post still crashing as of 8am Jan 12 but now shows a offline error if you access trading/gem through vendor or O hotkey. Hitting the icon top left corner is instant crash now.  Works for friends and secondary account still so calling this a isolated to certain player accounts.  Requested a support ticket just now guess will have to wait and see.

Edited by Mike.7983
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On 1/14/2022 at 8:22 AM, Menthe.7268 said:

Yesterday I couldn't even use the Trading Post anymore, I got an "it's unavailable at the moment" message when I did.
This morning I could use the Trading Post again, but as soon as I click on the Gem Store it's crashing again.

I get the same message as Mike.

 

Same here,  I go to NPC TP and talk with to open TP its not crashed, but when I use shortcut O its open gemstore in hope to buy some  pretty shinies for my character game crash >.<.

 

Maybe its good and save my gems for spend them now not in EoD 😄

 

 

Edited by Megisaar.3429
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