modulo.8413 Posted January 11, 2022 Share Posted January 11, 2022 For the last 3 days I have been constantly crashing, lagging, disconnecting. I ran through all of the support guides, -repair, clean install, all the DNS renewal etc. Then on my last disconnect you guys BANNED me. I've played since launch and spent lots of real cash but I won't hesitate to walk away for good if this isn't immediately resolved. Link to comment Share on other sites More sharing options...
Justine.6351 Posted January 11, 2022 Share Posted January 11, 2022 I don't want to be that guy but are you sure it isn't your isp? Link to comment Share on other sites More sharing options...
modulo.8413 Posted January 11, 2022 Author Share Posted January 11, 2022 Valid question, speedtest shows 80mbps and im not having any packet loss issues. Other games work fine, like New World and Valheim. Link to comment Share on other sites More sharing options...
modulo.8413 Posted January 11, 2022 Author Share Posted January 11, 2022 Video and audio streaming also, no issues Link to comment Share on other sites More sharing options...
Just a flesh wound.3589 Posted January 11, 2022 Share Posted January 11, 2022 I really doubt you’re going to get this resolved on the forum. It’s more an ask for help from other players forum. the only real way to get help from the ANet support staff is to make a ticket and see what they can do for you. Link to comment Share on other sites More sharing options...
modulo.8413 Posted January 11, 2022 Author Share Posted January 11, 2022 The ticket came first, any traction I can get I'll try. Literally last straw for me. I just reached rank 10k in wvw, its not like im a casual gamer. Link to comment Share on other sites More sharing options...
anduriell.6280 Posted January 11, 2022 Share Posted January 11, 2022 So weird you got banned for disconnect from game… even if it happens very often. i hope you get your issue clarified anyway. Link to comment Share on other sites More sharing options...
modulo.8413 Posted January 11, 2022 Author Share Posted January 11, 2022 The ban has already been resolved, so they moved super fast on that--which is much appreciated. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 12, 2022 Share Posted January 12, 2022 3 hours ago, modulo.8413 said: Valid question, speedtest shows 80mbps and im not having any packet loss issues. Other games work fine, like New World and Valheim. Just an FYI: A speed test is useless for checking your connection to the game servers. You can use a program like PingPlotter to find where connection issues lay. (Be aware that you can not ping AWS servers normally.) Link to comment Share on other sites More sharing options...
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