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Karka Queen chest not accessible

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Nearly every time I've attempted to complete this event, the chest shows up on the minimap, and sometimes I can bump into it with my toon, but I'm not able to open/get anything from it. I don't understand why this happens. I thought maybe it had something to do with the amount of players in the area/lag, but I've never had this issue with Teq, as an example, so...

Help? There's no reason to go back if this is going to keep happening.

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