quark.2756 Posted February 26, 2022 Share Posted February 26, 2022 Tried several times on the website to buy End of Dragons using Paypal and also my credit card but it always gives an error, even tried different browsers. Why have an expansion if it's not possible to buy it, I would have liked to play it on the day of release as I have always done with the other releases. Link to comment Share on other sites More sharing options...
AvengingKnight.9782 Posted February 26, 2022 Share Posted February 26, 2022 I'm having the same issue. It seems this is an ongoing issue since 2012. Sometimes it works, sometimes it doesn't. Unfortunately it seems I will not be able to play this expansion at launch either. "Try again later" seems to be the mantra of GuildWars 2. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted February 26, 2022 Share Posted February 26, 2022 You absolutely must enable tracking to purchase on the website. Disable all browser add-ons such as ad-blockers and check your anti-virus, as well. Good luck. 1 Link to comment Share on other sites More sharing options...
Hybarf Tics.2048 Posted February 27, 2022 Share Posted February 27, 2022 Best option directly from Lion's Arch store in game. 🤪 1 Link to comment Share on other sites More sharing options...
grog.8716 Posted February 27, 2022 Share Posted February 27, 2022 Me too! tried yesterday and today both in game and main page same error message. Had my GW/2 account since Mar 2006 and NEVER had this kind of problem before. Link to comment Share on other sites More sharing options...
grog.8716 Posted February 27, 2022 Share Posted February 27, 2022 4 hours ago, Hybarf Tics.2048 said: Best option directly from Lion's Arch store in game. 🤪 Doesn't work. 15 years of this game and I got them all. Never had a problem until now. Link to comment Share on other sites More sharing options...
grog.8716 Posted February 27, 2022 Share Posted February 27, 2022 On ultimate it shows as £69.99 Tax £11.67 Total £69.99 Like ...what?? Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted February 27, 2022 Share Posted February 27, 2022 (edited) Try to buy the expansion via a retailer if the GW2 shop does not work. I have good experiences with GameCardsDirect and GameLiebe. They will send your key via e-mail quickly so you can play when the expansion goes live. https://www.guildwars2.com/en/retailers Edited February 27, 2022 by TheQuickFox.3826 Link to comment Share on other sites More sharing options...
yorick.1305 Posted February 27, 2022 Share Posted February 27, 2022 24 minutes ago, TheQuickFox.3826 said: Try to buy the expansion via a retailer if the GW2 shop does not work. I have good experiences with GameCardsDirect and GameLiebe. They will send your key via e-mail quickly so you can play when the expansion goes live. https://www.guildwars2.com/en/retailers Ultimate isn't available on Amazon. 1 Link to comment Share on other sites More sharing options...
TheQuickFox.3826 Posted February 27, 2022 Share Posted February 27, 2022 1 hour ago, yorick.1305 said: Ultimate isn't available on Amazon. True, if you want ultimate you can only buy it via the GW2 shop website. Contract support to get help with the error. Link to comment Share on other sites More sharing options...
Hybarf Tics.2048 Posted February 28, 2022 Share Posted February 28, 2022 Sorry to hear that guys, I got it in game 3 weeks ago because like you I got error messages on the website. What are you doing Anet? Get your act together If you wanna sell more game. 🥺 1 Link to comment Share on other sites More sharing options...
Arizone.3614 Posted February 28, 2022 Share Posted February 28, 2022 (edited) I'm also having issues after making an attempt to purchase last night. At the final step I always get error 80808 across different payment methods, connections, browsers, and devices. It just says to contact support, so likely some bad fraud detection. It is also available from Amazon, but they had at some point explicitly removed from the listing's description that it includes the pre-purchase bonus items, so I'm rather hesitant. Support has not gotten back to me yet. Edited February 28, 2022 by Arizone.3614 Link to comment Share on other sites More sharing options...
Arizone.3614 Posted February 28, 2022 Share Posted February 28, 2022 Speak of the devil, support just responded to my ticket and resolved it. This is not the first time I have dealt with businesses indefinitely blocking accounts because of their anti-fraud systems, frustrating legitimate consumers to jump through a hoop that is not any more secure against fraudsters, so I can't single ArenaNet out, but I obviously disagree with the practice. I don't know what error the above posters are seeing, so there's still a chance it could be something different. 1 Link to comment Share on other sites More sharing options...
yorick.1305 Posted February 28, 2022 Share Posted February 28, 2022 59 minutes ago, Arizone.3614 said: Speak of the devil, support just responded to my ticket and resolved it. This is not the first time I have dealt with businesses indefinitely blocking accounts because of their anti-fraud systems, frustrating legitimate consumers to jump through a hoop that is not any more secure against fraudsters, so I can't single ArenaNet out, but I obviously disagree with the practice. I don't know what error the above posters are seeing, so there's still a chance it could be something different. 100414. They say it's my bank blocking the process. But banks don't block payments for no reason. Something triggers it and I'd bet that that something is their payment site! Link to comment Share on other sites More sharing options...
sector.9634 Posted February 28, 2022 Share Posted February 28, 2022 (edited) The same here. My wife was able to buy it through our paypal account via TP. I got error 80808. ticket written at 7.14 am. I am still optimistic that I will be there for the release. Update: The purchase limit was changed. After 7h everything was done. Has gone well with me. Thanks to the support. Edited February 28, 2022 by Nirari.4827 Link to comment Share on other sites More sharing options...
Bern.9613 Posted February 28, 2022 Share Posted February 28, 2022 So, do I jump through these unnecessary hoops, deal with support or just sit tight until June for ESO expansion? Oh, yea, no problem with using PayPal on their website. Nor steam. Nor ordering and buying new flooring. Yea, just here. 🤔 1 Link to comment Share on other sites More sharing options...
Bern.9613 Posted February 28, 2022 Share Posted February 28, 2022 8 minutes ago, Bern.9613 said: So, do I jump through these unnecessary hoops, deal with support or just sit tight until June for ESO expansion? Oh, yea, no problem with using PayPal on their website. Nor steam. Nor ordering and buying new flooring. Yea, just here. 🤔 Forgot. My error is 108, 108 Something went wrong, please try again later! This error is likely due to a web browser issue. Please try a different browser or enabling JavaScript on your current browser before attempting your purchase again. Link to comment Share on other sites More sharing options...
Xenoblade.4538 Posted February 28, 2022 Share Posted February 28, 2022 10 hours ago, Arizone.3614 said: Speak of the devil, support just responded to my ticket and resolved it. This is not the first time I have dealt with businesses indefinitely blocking accounts because of their anti-fraud systems, frustrating legitimate consumers to jump through a hoop that is not any more secure against fraudsters, so I can't single ArenaNet out, but I obviously disagree with the practice. I don't know what error the above posters are seeing, so there's still a chance it could be something different. I'm scouring the support website trying to find an email or phone number or something. I got an 80808 as well, I just dont know who to contact. Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted February 28, 2022 Share Posted February 28, 2022 12 minutes ago, Xenoblade.4538 said: I'm scouring the support website trying to find an email or phone number or something. I got an 80808 as well, I just dont know who to contact. You have to submit a support ticket for assistance: https://help.guildwars2.com/hc/en-us/requests/new Note if for some reason you can't login to submit the ticket you can use the "submit your ticket anonymously," link on that page and include all the relevant information. Link to comment Share on other sites More sharing options...
Luc de Lanzac.2160 Posted February 28, 2022 Share Posted February 28, 2022 got the same issue and have different errorcodes between trying to buy it on the browser and in game. i did submit a support ticket - lets see where this takes us Link to comment Share on other sites More sharing options...
Healix.5819 Posted February 28, 2022 Share Posted February 28, 2022 5 hours ago, Bern.9613 said: Forgot. My error is 108, Buy it in-game to avoid browser problems. The website tries to detect if you're a real person using a real browser that can be triggered by ad/script blockers and higher security settings. Link to comment Share on other sites More sharing options...
Bingus.4236 Posted February 28, 2022 Share Posted February 28, 2022 You need to turn off any adblockers and privacy tools. Incompetent website design but there you go. 1 Link to comment Share on other sites More sharing options...
yorick.1305 Posted March 1, 2022 Share Posted March 1, 2022 On 2/28/2022 at 5:25 AM, yorick.1305 said: 100414. They say it's my bank blocking the process. But banks don't block payments for no reason. Something triggers it and I'd bet that that something is their payment site! Apologies to them here. It was my bank w/ some security stuff. When I sorted this out to buy game was np at all. 1 Link to comment Share on other sites More sharing options...
Wildfang.3271 Posted March 2, 2022 Share Posted March 2, 2022 How long does it take for support to get back to you? Was wondering since I sent in a ticket yesterday. 1 Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted March 2, 2022 Share Posted March 2, 2022 (edited) 16 minutes ago, Wildfang.3271 said: How long does it take for support to get back to you? Was wondering since I sent in a ticket yesterday. Normally the support goal is 72 hours or less. But they get delayed at times and from my experience this is true when expansions or other big game changes occur. Edited March 2, 2022 by JustTrogdor.7892 Link to comment Share on other sites More sharing options...
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