Vomact.5693 Posted February 28, 2022 Share Posted February 28, 2022 Hello like many I pre-purchased EOD (on 08/17/2021, I have the pdf for proof) I thought (perhaps naively) that this would be enough for me to play it right now.... a priori, no since the only thing I can get is a charming message asking me to buy it... Is this a bug? A manipulation that I ignore? where do i have to ask for my refund?? I can't wait to play... see you soon, I hope PS ; sorry for the google trad copy/past ... Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted February 28, 2022 Share Posted February 28, 2022 Did you add the key to your account as described here? https://help.guildwars2.com/hc/en-us/articles/230558147-Redeeming-Special-Codes Quote If you purchased Path of Fire, Heart of Thorns or End of Dragons and want to add it to an existing account, you can do so via your Account Management page: Sign in to the Account Management page using your ArenaNet account. Click the REDEEM A CODE button on the 'Overview' page. Enter or copy and paste your code into the Enter Registration Code field. Hit SUBMIT to redeem the code and add it to your account. Link to comment Share on other sites More sharing options...
stone goes perma.6980 Posted February 28, 2022 Share Posted February 28, 2022 (edited) . Edited February 28, 2022 by stone goes perma.6980 Link to comment Share on other sites More sharing options...
Healix.5819 Posted February 28, 2022 Share Posted February 28, 2022 You can begin the story through the story journal like you would an episode (assuming your account has EoD). Link to comment Share on other sites More sharing options...
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