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What are you doing about poor connection quality?

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Connection sucks.
Always looks the same, game becomes unresponsive, all skills are flashing but nothing is happening, all other players are running into walls.
Some time later it either speeds back up to pace, or disconnects.
Happens a few times a day.
With how story instances work, it's getting old real quickly.

I've run diagnostics as per instructions on anet's lags FAQ, and interpreted them accordingly. (packet loss on the last two steps in tracert)
Turns out those are server-side problems.
So: What are you doing to fix this?

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