Switching characters results in infinite load screen [Merged]

[Silver.9710]

26 minutes ago, AdromidA.2510 said:

Hello

 

I just logged a reddit post about the issue and someone was nice enough to point me to this thread where we all get to complain together.

I thought it was my new card that was busted so this is sort of a relieve (Still a pain)

https://www.reddit.com/r/Guildwars2/comments/ttqr0q/guild_wars_stops_loading_characters_on_character/

Here is the link, it gives a lot more detail of the issue and how I get around it but essentially I can log in to my characters and play the game if I just want for the initial Log in screen to finish loading.

Spot on with a lower graphics smaller window making the issue worse, have observed the same!

[CuChulainn.5940]

Two years ago Anet took away our mass gathering tools glyph (for more than a couple weeks) because of some minor bug with the chef update; those were bought and paid for.

At this point I would be more than happy to see SAB removed temporarily and or postponed until they get this problem fixed. It is becoming nearly unplayable for some and totally unplayable for others.

[MithranArkanere.8957]

When this happens, the loading screen won't really be infinite.

 

If you wait long enough, it will result on a partial load, and that bug in which the sky shows a grid with black and red squares.

[Nouvel.2375]

Tested this on GeForce Now and on my other machine and having the same issues as well.

 

Sometimes it loads fine initially and when you switch characters, the select screen hasn't loaded properly with missing models and textures. I then get a long loading time after choosing the character until it loads the map with missing models and a grid skybox

[Silversteen.1360]

+ here since today

I did 1 Ranked Match, everything fine.

2nd Match very long loading screen, came on the map and where stuck somewhere in the wall with missing models/textures

 

Now I can't enter any map.

[Becii.7648]

2 hours ago, CuChulainn.5940 said:

Two years ago Anet took away our mass gathering tools glyph (for more than a couple weeks) because of some minor bug with the chef update; those were bought and paid for.

At this point I would be more than happy to see SAB removed temporarily and or postponed until they get this problem fixed. It is becoming nearly unplayable for some and totally unplayable for others.

as a mather of fakt Im now taking a break till they fix this ^^

[ClaraFee.2579]

Hoping for a fix before the weekend 🤞

[reapex.8546]

7 hours ago, AdromidA.2510 said:

Hello

 

I just logged a reddit post about the issue and someone was nice enough to point me to this thread where we all get to complain together.

I thought it was my new card that was busted so this is sort of a relieve (Still a pain)

https://www.reddit.com/r/Guildwars2/comments/ttqr0q/guild_wars_stops_loading_characters_on_character/

Here is the link, it gives a lot more detail of the issue and how I get around it but essentially I can log in to my characters and play the game if I just want for the initial Log in screen to finish loading.

This is consistent with my findings. 
I decided to wait 10 seconds longer on character select to wait for the background to load.  
Then when I switch characters, I'm normally okay.  
In other words, I slow down my character swapping and now things are mostly okay.

Edited April 1, 2022 by reapex.8546

[Silver.9710]

1 minute ago, reapex.8546 said:

This is consistent with my findings.  I decided to wait 10 seconds longer on character select to wait for the background to load.  
Then when I switch characters, I'm normally okay.  
In otherwords, I slow down my character swapping and now things are mostly okay.

Slowing down is helping sometimes but not always. 🤷‍♀️

[reapex.8546]

Just now, Silver.9710 said:

Slowing down is helping sometimes but not always. 🤷‍♀️

Yeah, that's what I meant by mostly okay.  I hope they resolve the issue soon.

[Necsis.4613]

1 hour ago, reapex.8546 said:

Yeah, that's what I meant by mostly okay.  I hope they resolve the issue soon.

Ty for the tip. At least it helps sometimes

[Mrs Lana.2506]

10 hours ago, Silver.9710 said:

Spot on with a lower graphics smaller window making the issue worse, have observed the same!

I play on highest graphics and it happens to me every time

[Nick Malone.5641]

It started for me after the March 31 update, everything worked fine for me before then.  I eventually (2-3 minutes) get a character loaded, but the map (mini and main) is blacked and skills are missing.

[Silver.9710]

9 hours ago, Miss Lana.5276 said:

I play on highest graphics and it happens to me every time

It's not that it doesn't happen on higher graphics, it's that on low graphics it's even worse. Won't even get to load 1 character on startup most times.

[reapex.8546]

13 hours ago, Necsis.4613 said:

Ty for the tip. At least it helps sometimes

You're welcome 🙂

[shadowwind.5046]

Since the last update the game creates infinite loading screens after i go back from my first character i logged in that time to the char select screen and try to log in on another character. I always have to restart the game which is quite annoying

 

[jesterchaos.5907]

Having the same loading issue its very frustrating, have to relog when i swap characters could someone from anet at least respond XD?

[achwas.6190]

Just now, jesterchaos.5907 said:

Having the same loading issue its very frustrating, have to relog when i swap characters could someone from anet at least respond XD?

they have - on Thursday - unfortunately very little has happened. Because other stuff  - such as elongated Charr or implemeting SAB - seems to have a higher priority...or are easier to resolve. Take your pick

[Grimleiv.9813]

Watch your back ground picture at login screen. When that is loaded, you can log in a character. If not, restart game. 

Problem gets worse as the number characters you have.. So issue is related to loading game.

 

Really hope they fix it soon. It's frustrating bug.. 

[Crusty Bombsalot.5814]

Another issue related to this seems to be the connection to the login server. The game keeps giving the error about not being able to contact the login server at this time.

[Anastasia Avalon.6908]

I have also been having the same issue.

 

[Anastasia Avalon.6908]

Same here, I switch characters and loading takes forever, finally get into what ever map and can't move, mini map is black, have to log to fix it.

[SLOTH.5231]

Same here doesn't happen all the time but happens daily switching toons. I am using beta graphics settings.

Edited April 2, 2022 by SLOTH.5231

[achwas.6190]

On 3/31/2022 at 5:50 PM, Nasbit.3240 said:

To summarize:

1. It happen most of the time when you try to switch your character. It wont happen on normal map-changes when still playing the "first" character you logged into.
2. It is not related to any map or region. It happens in wvw, pvp, Hot, pof, eod, central tyria. 
3. It is not related to your account-type, so it happens to both, accounts with EoD and accounts without.
4. It is not related to either Dx9 or Dx11, it happens in both DirectX Versions
5. It is not related to third-party stuff, it happens with arcdps installed or not, it also happens stuff like GeForce Experience installed or not.
6. It is not GPU/CPU related, since its reporded from users from all manufactures. (Intel, AMD, Nvidia)
7. Loading Times seems "infinite" - but are "just" about 10 Times as long as usually (so instead of ~20sec its now ~200sec) 
8. Some Textures corrupt or don't get loaded at all when it happens.
9. Some Models don't get loaded at all when it happens.
10. UI Elements don't get loaded at all when it happens.
11. There no "specific" Textures/Models/UI Elements - it vary on what gets loaded or not. Sometimes you still have Backgrounds on your Loadingscreen/Char Screen, sometimes its just black. Same goes for Map-Objects, Skyboxes etc.
12. In most cases: were entire "Ground"/Map not loaded - Most Models were loaded - Own Player Character not loaded, UI not loaded, Map/Minimap is black, Skyboxes are chess-pattern textures (color vary) , Camera is "stuck" (because no player character loaded) but you see yourself moving on map
13. It "seems" that the chance for this is increased the more characters an account has? (Even when I don't see any logical reason why the character amount should have any impact on this?)

edit: https://imgur.com/a/0ffrsng

The rather concise summary of the problem from Thursday.
Best check how many of the boxes "yours" ticks or if anything additional happened

[CJH.2879]

I believe I have found a TEMPORARY FIX! It doesn't eliminate the problem completely, however... (to get by in the interim)...

Basically, I tried to fiddle with every setting, sound, video, beta... etc

But of course none of that worked!

The problem isn't with your individual game settings, but rather when you're in the character selection screen itself.

All I did is left click once (not twice), upon the character you wish to play, (this next bit is extremely important), wait for the character icons down the bottom to appear, (you don't have to wait for your character to appear up above, just make sure the character icons down below show up 100% for the rest of your characters!

If the login character selection screen fails to show the character icons 100% down the bottom after about 5 seconds, it's a failed load! At that point you'll have to log off & re-log in again, then just repeat the same process once you're in the character selection screen again! This will usually work for 5-10 characters at a time which will get everyone by!

Just remember if you don't see the character icons loading 100% down the bottom of the screen in the character selection, it's a failed load!

I believe I've zero'd in on the source of the problem... hopefully that will help ANET to figure out exactly what is going on! Oh & just in case, I have my resolution on windowed mode! Not sure if that affects anything, but just in case! 

Hope that helps everyone as I'm now able to do my daily farm as per normal! Yes it takes a little longer because of the failed loads, but it's better then nothing! Cheers everyone!  :-)