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game crashing while decorating our guild hall

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Since the last patch my game is often crashing while i try to decorate our guildhall (isle of reflection).

It may be a coincidence, but when the game crashed i pressed skill 6 to switch to another decoration.

When the game crashes i get some windows popup where i can send a crash report to Arenanet. After that the game closes.


Anyone else having these problems? 

My system: Lenovo Legion T7, i9-11900k, 32GB RAM (ddr4 at 3200mhz), RTX3080, GW2 installed on internal SSD (M.2), windows 11 home

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  • 1 month later...

Now i keep crashing when i try to use the assembly device (there is an expensive decoration in there):


Faulting application name: Gw2-64.exe, version:, time stamp: 0x62a24a6d
Faulting module name: ntdll.dll, version: 10.0.22000.708, time stamp: 0xb998b765
Exception code: 0xc0000374
Fault offset: 0x000000000010c729
Faulting process id: 0x19bc
Faulting application start time: 0x01d87d1b0e9a95fe
Faulting application path: E:\Games\Guild Wars 2\Gw2-64.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 4c53d72e-325d-4b89-a551-4667e8e0b137
Faulting package full name:
Faulting package-relative application ID:


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I asked our guildleader for help, but she crashes too...

I also see a lot of people who seem to crash when they talk to NPC's in this guild hall (Isle of Reflection).

I already have send 10+ crash reports to Anet, but nothing has improved in the last 3+ months.

When are these kind of problems with that guildhall going to be solved? 😕

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6 minutes ago, GODh.3892 said:

Yes, i just came back to report that... i turned DX11 off and my decoration issues were "solved".

You should report all your GH and Decoration related issues in the DX11 Crash Issue thread I linked above.

I really don't understand how this is already out of beta. 😒

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