Kinurak.5307 Posted May 2 Share Posted May 2 As title, Everytime i want to pay in the game via paysafecard, it keeps crashing or not loading at all, sometimes it works after 6 times. Other days it just doesnt work at all. Can this be fixed? 1 1 Link to post Share on other sites
JGO.2046 Posted May 4 Share Posted May 4 It doesn't work at all. So far it worked, it turned off during the transaction, but now the form to enter the code does not appear at all! When are you gonna fix it? Anyone reading this at all? 1 Link to post Share on other sites
Jukhy.2431 Posted May 4 Share Posted May 4 I'm having the same issue. Been unable to buy gems at least a week now. When I select paysafe and hit 'pay' nothing happens when it should open a window in my browser. Same with online banking option, it does not redirect anywhere.. just a blank page. I've tried clearing cache and changing/updating default browser, but the issue persists. Link to post Share on other sites
Jacksel.3178 Posted May 5 Share Posted May 5 I have the same issue today. I'm trying to get a certain costume from the gem store, but i'm affraid it'll dissapear before this issue is fixed. Besides that, i was also hoping to buy the character slot expansion on the current sale. 1 Link to post Share on other sites
Inculpatus cedo.9234 Posted May 5 Share Posted May 5 On 5/4/2022 at 10:19 AM, JGO.2046 said: It doesn't work at all. So far it worked, it turned off during the transaction, but now the form to enter the code does not appear at all! When are you gonna fix it? Anyone reading this at all? If you want to insure someone sees your issue, you can contact the Billing CS Team via the 'Support' link above/below. The CS Team rarely reads the forums. Link to post Share on other sites
ArenaNet Staff Rubi Bayer.8493 Posted May 6 ArenaNet Staff Share Posted May 6 Hi all, I checked in on this and wanted to let you know that people are working on it! You can keep an eye on this page for any updates that come in. 4 1 Link to post Share on other sites
Kinurak.5307 Posted Monday at 08:55 AM Author Share Posted Monday at 08:55 AM what is the current status on this? It has been 2 weeks. 1 Link to post Share on other sites
SandraSolace.7682 Posted Monday at 09:32 AM Share Posted Monday at 09:32 AM I am wondering the same thing. Been trying to buy gems for about 48 hours now and it just won't go through... 1 Link to post Share on other sites
Jukhy.2431 Posted 20 hours ago Share Posted 20 hours ago On a positive note; for me the credit card payment works fine now. I had issues with it before, that being the reason I started using paysafe. 1 Link to post Share on other sites
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