Jump to content
  • Sign Up

Account Name and Password no longer saved [Merged]

Recommended Posts

I know there was a thread about this a while ago, but I've lost it and can't find it again. That said:

I've been running with dpi scaling OFF for a while now and haven't had any problems with the login window remembering my credentials.

I was playing around with settings today and noticed that with dpi scaling ON the login window started randomly forgetting the account name / email. If I just close the launcher when that happens and restart it it'll eventually remember that it remembers, haha.

Once I switched back to dpi scaling OFF, the login window seems fine again.

Just a bizzare interaction that'll maybe help someone find the bug?

Also, please make an EVEN LARGER option for the Interface Size setting. 😄 Or fix the DPI Scaling to not be so durn blurry.

Edit: Ah, ty for the merge, not sure why my feeble search skills failed so miserably.

Edited by araiya.5160
Link to comment
Share on other sites

  • 3 weeks later...

So, I encounter this issue once or twice a week where the launcher just erases my username and pass despite having "save username/pass" enabled and I have no clue why, so I assume it's just a bug. I kinda see it as a pointless feature on the launcher if it doesn't do it's job half the time.

Link to comment
Share on other sites

14 minutes ago, Inculpatus cedo.9234 said:

You will find it always saves your password (six asterisks), but doesn't always save your Account Name.  Closing and re-opening the launcher will bring back the Account Name, though it may take several tries. 

Ah.. Still though, hopefully they fix it at some point?

  • Sad 1
Link to comment
Share on other sites

Every other time I've started the GW2 launcher it drops my e-mail from the account name field and I have to re-type it, despite having "Remember Account Name" checked. This has only been broken for a few weeks as far as I recall - not sure what happened.

Password is fine, oddly enough.

Link to comment
Share on other sites

  • 2 weeks later...

I found a fix that doesn't mess with the scaling or appearance.

  1. Locate Gw2-64.exe
  2. Open the folder bin64 within the same directory
  3. Right-click CoherentUI_Host.exe and select Properties
  4. Switch to the tab Compability and Change high DPI settings
  5. Check the second checkbox ("Override...") and ensure that Application is selected in the drop-down
  6. Close all windows by clicking OK

Apparently the executable that's hosting the CoherentUI doesn't work well with DPI scaling. Luckily it's a seperate executable and only hosts, not actually displays any of the UI, so the scaling of the main Gw2-64.exe is still applied.

I noticed however that closing the launcher or the client without having started the game by selecting a character can reset the account name.

Edited by Tojaw.5860
Removed an empty line, fixed after further testing
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...