Ezurian.5023 Posted July 20, 2022 Share Posted July 20, 2022 The instance for EoD story chapter Empty, where you're supposed to lure out Ankka aboard the airship, keeps spawning an error as shown in the screenshot. https://imgur.com/a/nI5tWFh This is preventing the story from being progressed. As of reporting there is another player nearby who is unable to access it as well. Link to comment Share on other sites More sharing options...
Grizzly UK.1209 Posted July 20, 2022 Share Posted July 20, 2022 If you scroll down on the Twitter feed over on the right you'll see the following was posted there about 16 hours ago: Quote The End of Dragons story chapter "Empty" has been temporarily disabled so that we can address an issue. We’ll re-enable the chapter after the issue has been corrected. 2 1 Link to comment Share on other sites More sharing options...
Fueki.4753 Posted July 20, 2022 Share Posted July 20, 2022 (edited) 1 hour ago, Grizzly UK.1209 said: If you scroll down on the Twitter feed over on the right you'll see the following was posted there about 16 hours ago: Not everyone uses Twitter though and some even have blocked the ugliness on the right side. It'd be nice, if Arenanet finally started posting such statements on the forums first. The forums should always be the primary way to tell players about such things. Edited July 20, 2022 by Fueki.4753 3 Link to comment Share on other sites More sharing options...
Ficholas.1329 Posted July 20, 2022 Share Posted July 20, 2022 1 hour ago, Grizzly UK.1209 said: If you scroll down on the Twitter feed over on the right you'll see the following was posted there about 16 hours ago: Also didn't notice it. Thanks for letting us know Link to comment Share on other sites More sharing options...
GODh.3892 Posted July 20, 2022 Share Posted July 20, 2022 51 minutes ago, Fueki.4753 said: Not everyone uses Twitter though and some even have blocked the ugliness on the right side. It'd be nice, if Arenanet finally started posting such statements on the forums first. The forums should always be the primary way to tell players about such things. True, but not all players use the forums either... i think we need some warning system ingame. 1 Link to comment Share on other sites More sharing options...
Fueki.4753 Posted July 20, 2022 Share Posted July 20, 2022 (edited) 15 minutes ago, GODh.3892 said: True, but not all players use the forums either... i think we need some warning system ingame. Yet the forums are an official source of information. Anti-social media are not. Arenanet should also put a sticky on the launcher to inform people. Edited July 20, 2022 by Fueki.4753 2 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 20, 2022 Share Posted July 20, 2022 Just wondering...who decided that the forums are the only 'official source of information'? Pretty sure it wasn't ArenaNet, as they have 'official' Twitter, Facebook, Reddit, etc. feeds, as well. Besides, just about anything that's posted elsewhere makes it to the forum in record time, so who really cares who posts the information, as long as those reading the forum get it? Link to comment Share on other sites More sharing options...
Fueki.4753 Posted July 20, 2022 Share Posted July 20, 2022 43 minutes ago, Inculpatus cedo.9234 said: Just wondering...who decided that the forums are the only 'official source of information'? Pretty sure it wasn't ArenaNet, as they have 'official' Twitter, Facebook, Reddit, etc. feeds, as well. Besides, just about anything that's posted elsewhere makes it to the forum in record time, so who really cares who posts the information, as long as those reading the forum get it? The forums are a feature directly provided from Arenanet, so it hardly gets more official. Arenanet just needs to kick themselves in the bacon and properly take care of them. But I doubt they care enough about communicating with players to ever make that happen. 1 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 20, 2022 Share Posted July 20, 2022 Actually, the forums are provided by Invision, and ArenaNet uses them; it's been many years since ArenaNet created their own forum. Much like their official Twitter feed, Facebook, Reddit, etc. Link to comment Share on other sites More sharing options...
Ubi.4136 Posted July 20, 2022 Share Posted July 20, 2022 New patch, still broken. /sigh Anet, fix the wvw oil trait too (that I've been telling you about since PoF launch). 1 Link to comment Share on other sites More sharing options...
Lady Kaguya.3208 Posted July 21, 2022 Share Posted July 21, 2022 Been having the same issue. I'm finally getting to fully play EoD-- of all the quest parts to get hung up on 😆 Best to be patient, they'll get around to it. Fixing bugs and the related can be finicky. 1 Link to comment Share on other sites More sharing options...
Grizzly UK.1209 Posted July 21, 2022 Share Posted July 21, 2022 10 hours ago, Fueki.4753 said: Not everyone uses Twitter though and some even have blocked the ugliness on the right side. It'd be nice, if Arenanet finally started posting such statements on the forums first. The forums should always be the primary way to tell players about such things. Absolutely agree, I was merely posting the info and included the source so as to inform the OP, and anyone else who wasn't aware, of what was happening. The only reason I even knew about it in the first place was simply because I'd previously noticed that bit of info in the Twitter feed so I simply figured I'd repost it to help get the info out to more players. *shrug* 2 Link to comment Share on other sites More sharing options...
Blayze.1247 Posted July 21, 2022 Share Posted July 21, 2022 Initially not knowing I had to send an in-game bug report shenanigans ensued. Really wish they would fix this though, just bought the expansion and really frustrated about not being able to progress. what? - Imgur 2 Link to comment Share on other sites More sharing options...
Nilsibus.8132 Posted July 21, 2022 Share Posted July 21, 2022 (edited) Hi there, I'm getting the following error messages when trying to replay the "Empty" episode: After first try: Unable to complete the operation (permission denied). (Code=49:5:37:3123:101) After second try: InstanceCreate failed. Error=1036; Product=9; Module=18 Not sure if it's related to the bug - but I can't get rid of the Holo Scrambler effect, even when exiting the current story (chat code: [&BhUGAQA=]) Edited July 21, 2022 by Nilsibus.8132 Link to comment Share on other sites More sharing options...
Arckange.8251 Posted July 21, 2022 Share Posted July 21, 2022 Looks like they intentionally disabled it while working on a fix for this chapter: Quote The End of Dragons story chapter "Empty" has been temporarily disabled so that we can address an issue. We’ll re-enable the chapter after the issue has been corrected. - Guild Wars 2 on Twitter, 19 July 2022 1 Link to comment Share on other sites More sharing options...
nusle.9417 Posted July 21, 2022 Share Posted July 21, 2022 Yeah, seems like the whole instance was removed temporarily, which actually blocks people from finishing the story and moving forward with EoD content, which is sad. I wonder why there are no mentions of this whatsoever (maybe I am looking in wrong places). What can possibly happen there to force Anet to disable the whole instance? Link to comment Share on other sites More sharing options...
MGTeddySmash.2804 Posted July 21, 2022 Share Posted July 21, 2022 I have the same issue and there seem to be many many more players facing that issue as well. Let's hope they will fix it soon as I want to proceed in the story 😄 Link to comment Share on other sites More sharing options...
GreatErebus.6271 Posted July 21, 2022 Share Posted July 21, 2022 Currently getting bugs when trying to continue the end of dragons story. The first bug you encounter when you try to enter is "Unable to complete the operation (permission denied). (Code=49:5:37:3123:101)" The second time I try to enter the quest I get InstanceCreate failed. Error=1036;Product=9;Module=18;Line=624 Link to comment Share on other sites More sharing options...
Healix.5819 Posted July 21, 2022 Share Posted July 21, 2022 It's disabled 1 Link to comment Share on other sites More sharing options...
GreatErebus.6271 Posted July 21, 2022 Share Posted July 21, 2022 @Healix.5819 Thank you for the info! Link to comment Share on other sites More sharing options...
Tanek.5983 Posted July 21, 2022 Share Posted July 21, 2022 (edited) This was posted 2 days ago. I have not seen mention of it since. They should probably say something. Even if it is just "we are sorry part of the main story needed to be disabled. we are still working on it". (And please don't say they can remain silent because it is obvious they are still working on it. Of course they are. It is a matter of respecting your players, though. To mention it only one on Twitter post and nowhere else for days? Not a great look.) Edited July 21, 2022 by Tanek.5983 2 2 Link to comment Share on other sites More sharing options...
GreatErebus.6271 Posted July 21, 2022 Share Posted July 21, 2022 It would be cool if they had more useful error messaging in these types of cases where they are disabling something intentionally. 1 1 Link to comment Share on other sites More sharing options...
Tanek.5983 Posted July 21, 2022 Share Posted July 21, 2022 20 minutes ago, GreatErebus.6271 said: It would be cool if they had more useful error messaging in these types of cases where they are disabling something intentionally. Definitely. I can't think of another time part of the main story was disabled for this long. Other games, sure. Might be down for a week or more because of how they patch. ANet has spoiled us, though, and usually has things back up quickly. Which might also be why they are so bad at communicating around something like this. Very little practice. Link to comment Share on other sites More sharing options...
SoftFootpaws.9134 Posted July 21, 2022 Share Posted July 21, 2022 (edited) 1 hour ago, Tanek.5983 said: Definitely. I can't think of another time part of the main story was disabled for this long. Other games, sure. Might be down for a week or more because of how they patch. ANet has spoiled us, though, and usually has things back up quickly. Which might also be why they are so bad at communicating around something like this. Very little practice. They've only done this a few times in ten years. It means something serious is wrong, and they're likely more worried about addressing it than reassuring players. Edited July 21, 2022 by Mariyuuna.6508 1 Link to comment Share on other sites More sharing options...
Tanek.5983 Posted July 21, 2022 Share Posted July 21, 2022 (edited) 25 minutes ago, Mariyuuna.6508 said: They've only done this a few times in ten years. It means something serious is wrong, and they're likely more worried about addressing it than reassuring players. I do not doubt it is something serious for it to be taken down, especially for multiple days. Neither do I doubt they are working on it and want to have the story back up and running as much or more than we do. That said, I suspect the people who work on the fix and the people who would communicate with the players do not overlap 100%. And in many cases, even when there is no specifically new information to provide, silence is more detrimental than a quick "we apologixe this chapter is still disabled" would be. Edited July 21, 2022 by Tanek.5983 spelling Link to comment Share on other sites More sharing options...
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