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NPC Ridhais missing from home instance.

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As the title stated, the NPC that lets you change Caladbolg forms is missing from my home instance. I had already followed the steps provided by support to no avail, and was asked to make a bug report. I am on the character that originally crafted Caladbolg (No I havent stat changed it). I have talked to the pale tree, Caladbolg is in my characters inventory, and I waited a reset to make sure before filing this report. 

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