Chesire.6720 Posted August 30, 2022 Share Posted August 30, 2022 Every time I open the launcher the download speed goes down to 0 and won't go back up. I don't know what to do to fix this. Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 30, 2022 Share Posted August 30, 2022 Some patch servers are corrupted and will cause the download to either stop or continue infinitely. To manually select the primary patch server: https://imgur.com/a/8HA67lK Link to comment Share on other sites More sharing options...
Chesire.6720 Posted August 30, 2022 Author Share Posted August 30, 2022 6 minutes ago, Healix.5819 said: Some patch servers are corrupted and will cause the download to either stop or continue infinitely. To manually select the primary patch server: https://imgur.com/a/8HA67lK I've tried that, but the "hosts" file is empty Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 30, 2022 Share Posted August 30, 2022 (edited) Empty or doesn't exist? It doesn't matter if it's empty. If it doesn't exist, notepad will append .txt to the file name, so you either rename it or just paste this into the command prompt instead to create it and add the line for you: echo.52.71.126.93 assetcdn.101.arenanetworks.com>%windir%\system32\drivers\etc\hosts Edited August 30, 2022 by Healix.5819 Link to comment Share on other sites More sharing options...
Chesire.6720 Posted August 30, 2022 Author Share Posted August 30, 2022 24 minutes ago, Healix.5819 said: Empty or doesn't exist? It doesn't matter if it's empty. If it doesn't exist, notepad will append .txt to the file name, so you either rename it or just paste this into the command prompt instead to create it and add the line for you: echo.52.71.126.93 assetcdn.101.arenanetworks.com>%windir%\system32\drivers\etc\hosts It doesn't seem to have helped, the launcher still gets stuck. Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 30, 2022 Share Posted August 30, 2022 If you didn't restart GW2, note you had to restart GW2 after modifying the hosts file. Confirm the hosts edit was applied. In the command prompt, enter the command: ping assetcdn.101.arenanetworks.com It will timeout. What you're looking for is the IP to match the hosts file: Pinging assetcdn.101.arenanetworks.com [52.71.126.93] (current IPs are 52.71.126.93 and 100.24.231.214) Launch GW2 with the following options: -log -patchconnections 1 If it's not doing anything, let it sit for 5 minutes, then exit the launcher. View the log file: notepad %appdata%\Guild Wars 2\Gw2.log Link to comment Share on other sites More sharing options...
Chesire.6720 Posted August 31, 2022 Author Share Posted August 31, 2022 53 minutes ago, Healix.5819 said: If you didn't restart GW2, note you had to restart GW2 after modifying the hosts file. Confirm the hosts edit was applied. In the command prompt, enter the command: ping assetcdn.101.arenanetworks.com It will timeout. What you're looking for is the IP to match the hosts file: Pinging assetcdn.101.arenanetworks.com [52.71.126.93] (current IPs are 52.71.126.93 and 100.24.231.214) Launch GW2 with the following options: -log -patchconnections 1 If it's not doing anything, let it sit for 5 minutes, then exit the launcher. View the log file: notepad %appdata%\Guild Wars 2\Gw2.log Adding -patchconnections 1 seems to help a little bit, it downloads a few more files before dropping to 0. When I try to open the log file it says that it doesn't exist. Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 31, 2022 Share Posted August 31, 2022 Gw2.log will only be created if GW2 is launched with the -log option. The file should be created immediately on launch. Look for it in the Guild Wars 2 folder under %appdata% (same place as Local.dat). To open that folder, press WindowsKey+R and open: %appdata%\Guild Wars 2 If it's not created, ensure the command line option has been set correctly. A simple option to test is -diag to cause GW2 to start a test (you can cancel it) rather than the launcher. If you're sure it's correct, look for Gw2.log where Gw2-64.exe is located and under Documents/Guild Wars 2. As a simple disk test, copy/paste Gw2-64.exe while it's stuck. If there's a problem, it'll fail or freeze while copying. If you're sure you've done the hosts file correctly, then your problem is caused by other software, or in very rare cases your ISP could cause it (which will likely require a VPN). Ensure your anti-virus/etc isn't blocking it - note this wouldn't be a block on GW2, but rather the file GW2 is downloading. ~ Skipping ahead, enter the following commands into an admin command prompt: netsh winsock reset netsh int ip reset msconfig This will reset your network protocols and open the system configuration. You can either reboot now to test the protocol reset, or use msconfig to enable safe mode by selecting the boot tab and checking safe boot with network under it, then OK and reboot. Verify you still have an internet connection under safe mode (some security software will disable it), then try GW2. Uncheck safe boot to return to normal. If it still fails by this point, you'll most likely need a VPN. Link to comment Share on other sites More sharing options...
Chesire.6720 Posted August 31, 2022 Author Share Posted August 31, 2022 44 minutes ago, Healix.5819 said: Gw2.log will only be created if GW2 is launched with the -log option. The file should be created immediately on launch. Look for it in the Guild Wars 2 folder under %appdata% (same place as Local.dat). To open that folder, press WindowsKey+R and open: %appdata%\Guild Wars 2 If it's not created, ensure the command line option has been set correctly. A simple option to test is -diag to cause GW2 to start a test (you can cancel it) rather than the launcher. If you're sure it's correct, look for Gw2.log where Gw2-64.exe is located and under Documents/Guild Wars 2. As a simple disk test, copy/paste Gw2-64.exe while it's stuck. If there's a problem, it'll fail or freeze while copying. If you're sure you've done the hosts file correctly, then your problem is caused by other software, or in very rare cases your ISP could cause it (which will likely require a VPN). Ensure your anti-virus/etc isn't blocking it - note this wouldn't be a block on GW2, but rather the file GW2 is downloading. ~ Skipping ahead, enter the following commands into an admin command prompt: netsh winsock reset netsh int ip reset msconfig This will reset your network protocols and open the system configuration. You can either reboot now to test the protocol reset, or use msconfig to enable safe mode by selecting the boot tab and checking safe boot with network under it, then OK and reboot. Verify you still have an internet connection under safe mode (some security software will disable it), then try GW2. Uncheck safe boot to return to normal. If it still fails by this point, you'll most likely need a VPN. I still can't get it to make a log file, and every time I try to go into the Guild Wars 2 folder file explorer crashes. I've tried a VPN, and that doesn't help either. Link to comment Share on other sites More sharing options...
Healix.5819 Posted August 31, 2022 Share Posted August 31, 2022 (edited) Can you get to the %appdata% folder? Try navigating to it manually: C:\Users\<username>\AppData\Roaming\ (note AppData is a hidden folder) If you can get to the folder, rename the Guild Wars 2 folder so a new one is created. If explorer is crashing, there could be a problem with the disk, though it should cause everything using the disk to freeze with it. Check the disk for errors by right clicking the drive > Properties > Tools > Error checking. For a full check (it may take a while), enter the following into an admin command prompt: chkdsk %systemdrive% /B (assuming it's your system drive) To check Windows for errors, in an admin command prompt enter: DISM /Online /Cleanup-image /Restorehealthsfc /scannow Edited August 31, 2022 by Healix.5819 Link to comment Share on other sites More sharing options...
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