Xylaen.4659 Posted September 6, 2022 Share Posted September 6, 2022 I bought gems to get the steam pack, now I'm completely locked out of the gem store and trading post. I've been locked out for 2 days now.. This is NOT the 5 day new account restriction which I have already been through. I think it's kitten that I spend money on this game and get locked out of it with no way to refund. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 6, 2022 Share Posted September 6, 2022 You can contact the CS Team via the 'Support' link above/below. Good luck. Link to comment Share on other sites More sharing options...
Xylaen.4659 Posted September 6, 2022 Author Share Posted September 6, 2022 I've tried that. Have you ever actually tried to contact CS? It doesn't work. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 6, 2022 Share Posted September 6, 2022 (edited) What do you mean it doesn't work? I just finished a Support Ticket yesterday. If you've encountered the 'log-in loop', or it is a Steam account, as indicated on the main page, and the Support Ticket page Trouble logging in? you can send an email to 'support@arena.net'. Edited September 6, 2022 by Inculpatus cedo.9234 2 Link to comment Share on other sites More sharing options...
Linken.6345 Posted September 6, 2022 Share Posted September 6, 2022 4 hours ago, Inculpatus cedo.9234 said: What do you mean it doesn't work? I just finished a Support Ticket yesterday. If you've encountered the 'log-in loop', or it is a Steam account, as indicated on the main page, and the Support Ticket page Trouble logging in? you can send an email to 'support@arena.net'. You should know by now that people dont read stuff on Anets pages mate. Good on you for spelling it out for them again and again tho. 1 Link to comment Share on other sites More sharing options...
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