Salvage-o-matic

[Cutsou.1308]

i have bought 4 or 5 of the 600 gem salvage-o-matic's and thay say thay will save upgrade's 100% of the time but that do not save any upgrade's at all this has only just started in the last week or so . Also go to try to put in a tickit for it it tells me to sign in for faster results i do and then hit suport it opens a new window and has loged me out and it goes on and on and on need help or my money back for the 4 or 5 salvage things i have bought .

 

[Schimmi.6872]

21 minutes ago, Cutsou.1308 said:

i have bought 4 or 5 of the 600 gem salvage-o-matic's and thay say thay will save upgrade's 100% of the time but that do not save any upgrade's at all this has only just started in the last week or so . Also go to try to put in a tickit for it it tells me to sign in for faster results i do and then hit suport it opens a new window and has loged me out and it goes on and on and on need help or my money back for the 4 or 5 salvage things i have bought .

 

If you mean the "Runecrafter's Salvage-o-Matic", it has a 100% chance to salvage upgrades, whicht means it salvages the item and also the upgrade directly and you will only get Lucent Motes and the chance on symbol and charms.

The only kit that can recover the upgrades is the Black Lion Salvage Kit (100% chance of recovering upgrades).

 

So it's not a bug, but you can try to get a refund because of the misundestanding, if you can't log in on the support site, you can write a mail to support@arena.net

 

Is there a reason you have bought more than one? If it's not for more accounts, a shared slot would be cheaper.

 

[Linken.6345]

If it was to long ago you bought it you wont get a refund tho.