Lumen.9061 Posted September 30, 2022 Share Posted September 30, 2022 Same issue. I found a Reddit thread about it before I found this report thread. Luckily I'm able to use the "fix" with unchecking DPI scaling, but it makes the ui for everything so small even if I'm not on a 4k monitor. My fashion is impacted severely if I can't see my characters as well as I used to with scaling :U Link to comment Share on other sites More sharing options...
Double Tap.3940 Posted September 30, 2022 Share Posted September 30, 2022 Hello everyone! We've fixed this bug internally and will be pushing out a fix with our next update. Your reports were extremely helpful in identifying a cause. Thank you so much for your help! 9 4 Link to comment Share on other sites More sharing options...
betold.2517 Posted September 30, 2022 Share Posted September 30, 2022 1 hour ago, Double Tap said: Hello everyone! We've fixed this bug internally and will be pushing out a fix with our next update. Your reports were extremely helpful in identifying a cause. Thank you so much for your help! Thats awesome, I really can't play on my 4k monitor without it. Cheers! Link to comment Share on other sites More sharing options...
sunrun.4521 Posted October 1, 2022 Share Posted October 1, 2022 15 hours ago, Double Tap said: Hello everyone! We've fixed this bug internally and will be pushing out a fix with our next update. Your reports were extremely helpful in identifying a cause. Thank you so much for your help! Thanks so much for confirming that a fix has been figured out! Great news! 1 Link to comment Share on other sites More sharing options...
Lunarian.3947 Posted October 2, 2022 Share Posted October 2, 2022 So I've read a lot of people are having an issue with being able to preview their character on higher resolution screens. I also had this issue and found the issue is with the display scale. Generally when you move up to a larger screen the display automatically changes the scale for the new monitor. So you will be automatically moved to say 150% and this will cause you to be able to preview your character but only in the top left. The fix is to just set it to 100%. This will make everything on your monitor smaller, but will make previewing and your game normal. This isn't a solution for Anet, but may help those who want to play and preview a little easier. Also when you do this just set interface size to larger in settings so its not super small. 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 2, 2022 Share Posted October 2, 2022 (edited) 13 minutes ago, Lunarian.3947 said: So I've read a lot of people are having an issue with being able to preview their character on higher resolution screens. I also had this issue and found the issue is with the display scale. Generally when you move up to a larger screen the display automatically changes the scale for the new monitor. So you will be automatically moved to say 150% and this will cause you to be able to preview your character but only in the top left. The fix is to just set it to 100%. This will make everything on your monitor smaller, but will make previewing and your game normal. This isn't a solution for Anet, but may help those who want to play and preview a little easier. Also when you do this just set interface size to larger in settings so its not super small. Or just turn off DPI scaling as suggested in all the other posts/threads on this issue. Or just wait for the upcoming fix (Oct. 4th). Edited October 2, 2022 by Inculpatus cedo.9234 Link to comment Share on other sites More sharing options...
ZioGio.9102 Posted October 3, 2022 Share Posted October 3, 2022 (edited) 9 hours ago, Inculpatus cedo.9234 said: Or just turn off DPI scaling as suggested in all the other posts/threads on this issue. Or just wait for the upcoming fix (Oct. 4th). Where is this October 4th fix documented? I'd like to know where they're posting fixes prior to the actual fix. Thanks! Edited October 3, 2022 by ZioGio.9102 Clarification Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 3, 2022 Share Posted October 3, 2022 From the Dev Tracker: 1 Link to comment Share on other sites More sharing options...
tiika.8512 Posted October 3, 2022 Share Posted October 3, 2022 Yep, just sent my report as well, please fix it, it is irritating. 1 Link to comment Share on other sites More sharing options...
tiika.8512 Posted October 3, 2022 Share Posted October 3, 2022 On 9/30/2022 at 11:57 PM, Double Tap said: Hello everyone! We've fixed this bug internally and will be pushing out a fix with our next update. Your reports were extremely helpful in identifying a cause. Thank you so much for your help! Thank you for your hard work. Link to comment Share on other sites More sharing options...
sunrun.4521 Posted October 4, 2022 Share Posted October 4, 2022 Thank you, I can confirm it's fixed for me with today's patch! Link to comment Share on other sites More sharing options...
ZioGio.9102 Posted October 5, 2022 Share Posted October 5, 2022 On 10/3/2022 at 3:15 AM, Inculpatus cedo.9234 said: From the Dev Tracker: kitten it, I hate when the answer is right in front of me and I miss it. Makes me feel like a fool, lol. Thanks! 1 Link to comment Share on other sites More sharing options...
Shadow Dragon.1469 Posted October 6, 2022 Share Posted October 6, 2022 On 9/30/2022 at 5:57 PM, Double Tap said: Hello everyone! We've fixed this bug internally and will be pushing out a fix with our next update. Your reports were extremely helpful in identifying a cause. Thank you so much for your help! i can confirm its fixed now on my end. Link to comment Share on other sites More sharing options...
majorleehung.4082 Posted December 9, 2022 Share Posted December 9, 2022 I'm still having this issue Link to comment Share on other sites More sharing options...
Arconysu.6207 Posted December 12, 2022 Share Posted December 12, 2022 Yep still have this issue as well. I normally run GW2 in windowed mode. changing DPI settings does nothing. Link to comment Share on other sites More sharing options...
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