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Did not get mail for nightmare unveiled story step.


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I did not get mail for nightmare unveiled story step.  It says read mail but but there is no mail in inbox.  My inbox is empty with no other mail.  I submitted a ticket to support and they could not figure it out either.  I have done this story step with other characters with no problems.  I have quit this story and gone to another chapter and re started to no avail.  Any suggestions?

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