Handsel.2891 Posted October 1, 2022 Share Posted October 1, 2022 (edited) I am posting this so that it might get noticed faster by the ANet team. I don't have the issue myself. There are multiple threads now on Steam with players unable to log in or being kicked out of the game. It looks like it started happening for several players at the same time with Error code 1076 being the common issue for all involved. Since I haven't seen anything similar posted here, it might be something that is only affecting Steam users, possibly only on the NA megaserver. Update: Edited October 1, 2022 by MikeG.6389 10 8 Link to comment Share on other sites More sharing options...
Dovahkiin from HighRock.46 Posted October 1, 2022 Share Posted October 1, 2022 (edited) Version : 134370 Error Code : 1076:4:5:2509, cannot log in ... EU server (Edit : log in with my alt account on Steam obviously) Edited October 1, 2022 by Dovahkiin from HighRock.46 7 Link to comment Share on other sites More sharing options...
Favnira.1352 Posted October 1, 2022 Share Posted October 1, 2022 Yep, same. Can't login via Steam and can't login with freshly created Anet account 4 Link to comment Share on other sites More sharing options...
Healix.5819 Posted October 1, 2022 Share Posted October 1, 2022 Same problem on old free accounts. Probably affects everyone without a key. 1076 is an account error. 2 Link to comment Share on other sites More sharing options...
Handsel.2891 Posted October 1, 2022 Author Share Posted October 1, 2022 New idea then: it's affecting all free accounts, regardless if it was created on Steam or not. Is that worth investigating? Link to comment Share on other sites More sharing options...
Handsel.2891 Posted October 1, 2022 Author Share Posted October 1, 2022 Based on a post on Steam, apparently upgrading a free account resolves the issue. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 1, 2022 Share Posted October 1, 2022 From the Knowledge Base: https://help.guildwars2.com/hc/en-us/articles/360000006427-Error-Code-1076 Link to comment Share on other sites More sharing options...
Handsel.2891 Posted October 1, 2022 Author Share Posted October 1, 2022 3 minutes ago, Inculpatus cedo.9234 said: From the Knowledge Base: https://help.guildwars2.com/hc/en-us/articles/360000006427-Error-Code-1076 Thanks. That doesn't really help. The issue seems to affect ALL free accounts, years old or created right now, on Steam or not. It's not an issue the player can fix. It's something on ANet's end. And since the affected players can't login, here we are. 3 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 1, 2022 Share Posted October 1, 2022 The affected players can contact the CS Team as instructed in the Knowledge Base article via email. To contact the Guild Wars 2 Support Team, please send an email directly to: support@arena.net. When sending your email, please provide the following information to speed up assistance: Your Steam ID: Guild Wars 2 Display Name: Guild Wars 2 Character Name(s): A summary of the issue you are requesting assistance with: If you don’t have some of the information above, please provide what you can and a member of the Support Team will send a follow-up response as quickly as possible! 1 Link to comment Share on other sites More sharing options...
Handsel.2891 Posted October 1, 2022 Author Share Posted October 1, 2022 It is a severe issue possibly affecting all free players. Sure, they can do the above. Getting the attention of ANet by way of a forum post can also help, I think. 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 1, 2022 Share Posted October 1, 2022 Sure, when a Moderator or, perhaps, a Dev (from the pertinent team) reads it. The CS Team is available 24/7/365. Good luck. Link to comment Share on other sites More sharing options...
Handsel.2891 Posted October 1, 2022 Author Share Posted October 1, 2022 Thank you very much. Link to comment Share on other sites More sharing options...
Chopah.8524 Posted October 1, 2022 Share Posted October 1, 2022 PAID ACCOUNT was hung at loading into Lions Arch after forever killed game now cant login NOT F2P <ENTITLEMENT ACTIVATED> WTF... Man.😛 2 Link to comment Share on other sites More sharing options...
Jack Dibs.5483 Posted October 1, 2022 Share Posted October 1, 2022 Just now, Pucks.5817 said: PAID ACCOUNT was hung at loading into Lions Arch after forever killed game now cant login NOT F2P <ENTITLEMENT ACTIVATED> WTF... Man.😛 Excactly the same happened to me just now 😞 Link to comment Share on other sites More sharing options...
Tiamat.8254 Posted October 1, 2022 Share Posted October 1, 2022 (edited) Got login issue on 2 PCs and not on steam. Client has also been crashing. FYI - I am not free to play. Edited October 1, 2022 by Tiamat.8254 Extra info. Link to comment Share on other sites More sharing options...
Jtoon.6907 Posted October 1, 2022 Share Posted October 1, 2022 Affecting paid accounts also. Link to comment Share on other sites More sharing options...
Jura.2170 Posted October 1, 2022 Share Posted October 1, 2022 i'm not on a free account or steam account my game took forever to load a wvw map just now and i didnt reach it and now i closed the game, i cant log in q q Link to comment Share on other sites More sharing options...
Bloodgruve.6038 Posted October 1, 2022 Share Posted October 1, 2022 PC Acct, can't log in, got kicked from game as well. Link to comment Share on other sites More sharing options...
Aurora.9347 Posted October 1, 2022 Share Posted October 1, 2022 (edited) Paid Account too! Still cannot login either sigh J_J! Edited October 1, 2022 by Hugedeal.5426 Link to comment Share on other sites More sharing options...
archaion.4521 Posted October 1, 2022 Share Posted October 1, 2022 Paid account, not on Steam, also can't log in. Link to comment Share on other sites More sharing options...
Choyacute.8591 Posted October 1, 2022 Share Posted October 1, 2022 I can't login with my account, i'm not free to play and i have all the extensions Link to comment Share on other sites More sharing options...
TravisBoyd.8561 Posted October 1, 2022 Share Posted October 1, 2022 Paid Account here and Client won't even let me login. Link to comment Share on other sites More sharing options...
Dreion.5347 Posted October 1, 2022 Share Posted October 1, 2022 +1 paid account unable to login. Build: 134370 Error Code: 58:11:5:535 Was stuck in a loading screen for quite some time. Tried restarting the game and now I can't get back inBuild: 134370Error Code: 58:11:5:535 Link to comment Share on other sites More sharing options...
tonny.7580 Posted October 1, 2022 Share Posted October 1, 2022 i am non steam account origna and i cant ifen log in Link to comment Share on other sites More sharing options...
CarolGam.2649 Posted October 1, 2022 Share Posted October 1, 2022 (edited) Same as many others. Paid account. Hung at loading into Crystal Oasis, now can't log in at all. Edited October 1, 2022 by CarolGam.2649 Link to comment Share on other sites More sharing options...
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