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Issue With Free-to-Play Account Logins


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  • ArenaNet Staff

We are currently experiencing an outage preventing Guild Wars 2 free-to-play accounts from logging in. This affects all platforms, including both Steam and native ArenaNet players.

We appreciate your patience while we are actively investigating this issue and looking into an emergency fix. We will keep this thread updated as we uncover more information about this temporary outage.

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  • ArenaNet Staff

This issue is now affecting all players regardless of expansion ownership status. We are actively investigating and working on an emergency fix. We apologize for the inconvenience and thank you for your patience.

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  • ArenaNet Staff

Thank you for your patience! We have deployed a fix and this issue should be resolved for all players. If you continue to experience trouble logging in, please contact our customer support at support@arena.net.

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