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Cant install on a Windows 7 machine


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the title really is pretty much the meat of it. I have two machines, and I want to run the game on my older one, just to split up some resources, but the W7 one just wont install. completely fresh install, firewall is allowing it, im running it as admin, temp files are cleared, plenty of space exists, but the installer just will not download anything. it stalls immediately on "downloading update 0kb/0kb" and goes to "errors detected, retrying" but never advances.

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3 minutes ago, Chaba.5410 said:

DNS issues?

Are you trying to install it in the default Program Files location?  Try a different location like C:\GW2

Already using a completely different path, different hard drive entirely even, with over a Terabyte of space available.

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You can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

Good luck. 

 

Here's an article from the Knowledge Base:  https://help.guildwars2.com/hc/en-us/articles/230665807-Problems-Downloading-or-Patching

And another:  https://help.guildwars2.com/hc/en-us/articles/201862998-Troubleshooting-Connectivity-Issues

Edited by Inculpatus cedo.9234
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The installer (Gw2Setup-64.exe) will download Gw2-64.exe to the %temp% folder and run from there. Some security software doesn't like that and will block it. Note if you're using an old version of the 32-bit installer (Gw2Setup.exe), it'll fail since the URL no longer exists.

Instead of using the installer, simply copy Gw2-64.exe from the other computer and place it wherever you want to install it (alternatively, here's Gw2-64.exe direct from the patch server).

Your local patch server could have a problem. To use the main patch server: https://imgur.com/a/8HA67lK

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On 3/19/2023 at 3:30 AM, Healix.5819 said:

Your local patch server could have a problem. To use the main patch server: https://imgur.com/a/8HA67lK

WELL, after many days, and a stupid amount of...

 

nevermind, im not even gonna finish that thought. your thing worked. it's downloading now.

Edited by SakuraJD.4720
cutting the fat and quoting the part that solved my problem.
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