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"Serious error"


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Hello! i had taken a long break from the game and I'm now starting to get back into it, but there is a problem, when ever i go to launch the game I'm met with a "serious error" and i have no idea on how to fix this issue.
here is the crash log: *--> Crash <--*
Exception: c0000005
Memory at address 00000000`00000008 could not be read
App: Gw2-64.exe
Pid: 6396
BaseAddr: 00007FF6BD890000
ProgramId: 101
Build: 143573
Module: aticfx64.dll
When: 2023-04-03T16:31:30Z 2023-04-03T12:31:30-04:00
Uptime: 0 days 0:01:35
Flags: 0
DumpFile: Crash.dmp
 
*--> System <--*
Name: 5b420a8d
IpAddr: 10.0.0.219
Processors: 8 [GenuineIntel:6:10:7]
OSVersion: Windows 6.2 (64 bit)
 
*--> System Memory <--*
Physical: 4281MB/ 8139MB 52%
Paged: 5830MB/10059MB 57%
Virtual: 134212903MB/134217727MB 3%
Load: 47%
CommitTotal: 4229MB
CommitLimit: 10059MB
CommitPeak: 4936MB
SystemCache: 4025MB
HandleCount: 66119
ProcessCount: 169
ThreadCount: 1831
 
*--> Process Memory <--*
Private: 427MB
WorkingSet: 184MB
PeakWorkingSet: 230MB
PageFaults: 1158974
 
*--> Memory Category Usage (Inclusive) <--*
[Category] [Size(MB)] [Count]
Root 243.89 7890
Programmer Data 199.67 1625
Engine 145.12 196
Gr 145.10 185
DDI 144.90 151
Collections 43.14 576
Uncategorized 37.78 5508
Dictionary 26.12 54
Set 16.94 221
I/O 11.02 592
Archive 9.69 33
Collide Havok 6.45 755
Collide 6.45 755
File Service 1.24 12
Gr Umbra 0.19 6
Networking 0.18 35
Event 0.13 4
Asset Service 0.09 544
Game 0.05 56
Content 0.02 1
Msg 0.02 10
Threading 0.01 14
Model-Programmer 0.01 1
Install 0.00 32
 
*--> Memory Category Usage (Exclusive) <--*
[Category] [Size(MB)] [Count]
DDI 144.90 132
Uncategorized 37.78 5508
Dictionary 26.12 54
Set 16.94 221
Archive 9.69 33
Collide Havok 6.45 755
File Service 1.24 12
Gr Umbra 0.19 6
Networking 0.16 25
Event 0.13 4
Asset Service 0.09 544
Collections 0.08 295
Game 0.03 46
Content 0.02 1
Msg 0.02 10
Threading 0.01 14
Model-Programmer 0.01 1
Engine 0.01 6
Install 0.00 32
Gr Texture 0.00 16
Web Browser 0.00 10
BTree 0.00 6
Platform 0.00 65
CharClient 0.00 5
 
*--> DllList <--*
00007FF6BD890000 - C:\Program Files\Guild Wars 2\Gw2-64.exe
00007FF923D70000 - C:\WINDOWS\SYSTEM32\ntdll.dll
00007FF921DC0000 - C:\WINDOWS\System32\KERNEL32.DLL
00007FF921AB0000 - C:\WINDOWS\System32\KERNELBASE.dll
00007FF91E930000 - C:\WINDOWS\SYSTEM32\apphelp.dll
00007FF8CFA20000 - C:\WINDOWS\SYSTEM32\AcLayers.DLL
00007FF922740000 - C:\WINDOWS\System32\msvcrt.dll
00007FF923200000 - C:\WINDOWS\System32\USER32.dll
00007FF921920000 - C:\WINDOWS\System32\win32u.dll
00007FF9227E0000 - C:\WINDOWS\System32\GDI32.dll
00007FF921950000 - C:\WINDOWS\System32\gdi32full.dll
00007FF921520000 - C:\WINDOWS\System32\msvcp_win.dll
00007FF921630000 - C:\WINDOWS\System32\ucrtbase.dll
00007FF923AC0000 - C:\WINDOWS\System32\SHLWAPI.dll
00007FF923070000 - C:\WINDOWS\System32\ADVAPI32.dll
00007FF9233B0000 - C:\WINDOWS\System32\sechost.dll
00007FF922110000 - C:\WINDOWS\System32\RPCRT4.dll
00000218F08B0000 - C:\WINDOWS\SYSTEM32\sfc.dll
00007FF90DC70000 - C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
00007FF91A4F0000 - C:\WINDOWS\SYSTEM32\sfc_os.DLL
00007FF91C820000 - C:\WINDOWS\SYSTEM32\SortWindows61.dll
00007FF923A90000 - C:\WINDOWS\System32\IMM32.DLL
00007FF923C60000 - C:\WINDOWS\System32\WS2_32.dll
00007FF9215C0000 - C:\WINDOWS\System32\WINTRUST.dll
00007FF919F10000 - C:\WINDOWS\SYSTEM32\VERSION.dll
00007FF921FE0000 - C:\WINDOWS\System32\ole32.dll
00007FF923450000 - C:\WINDOWS\System32\combase.dll
00007FF91CDF0000 - C:\WINDOWS\SYSTEM32\WTSAPI32.dll
00007FF919EE0000 - C:\WINDOWS\SYSTEM32\WINMM.dll
00007FF923B20000 - C:\WINDOWS\System32\OLEAUT32.dll
00007FF922870000 - C:\WINDOWS\System32\SHELL32.dll
00007FF921730000 - C:\WINDOWS\System32\CRYPT32.dll
00007FF916810000 - C:\WINDOWS\SYSTEM32\MSACM32.dll
00007FF8E01F0000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2251_none_91a40448cc8846c1\gdiplus.dll
00007FF90C2F0000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll
00007FF8FE4C0000 - C:\WINDOWS\SYSTEM32\winmmbase.dll
00007FF91CDC0000 - C:\WINDOWS\SYSTEM32\MSIMG32.dll
00007FF9159D0000 - C:\WINDOWS\SYSTEM32\USP10.dll
00007FF90C230000 - C:\WINDOWS\SYSTEM32\Secur32.dll
00007FF920E20000 - C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL
00007FF921360000 - C:\WINDOWS\SYSTEM32\SSPICLI.DLL
00007FF921060000 - C:\WINDOWS\SYSTEM32\MSASN1.dll
00007FF921890000 - C:\WINDOWS\System32\bcryptPrimitives.dll
00007FF917A80000 - C:\WINDOWS\SYSTEM32\dbghelp.dll
00007FF91F2E0000 - C:\WINDOWS\SYSTEM32\windows.storage.dll
00007FF920ED0000 - C:\WINDOWS\SYSTEM32\Wldp.dll
00007FF921F30000 - C:\WINDOWS\System32\SHCORE.dll
00007FF9213B0000 - C:\WINDOWS\SYSTEM32\profapi.dll
00007FF91FF00000 - C:\WINDOWS\SYSTEM32\kernel.appcore.dll
00007FF921D90000 - C:\WINDOWS\System32\bcrypt.dll
00007FF91EBA0000 - C:\WINDOWS\system32\uxtheme.dll
00007FF917D50000 - C:\WINDOWS\SYSTEM32\dxcore.dll
00007FF921A60000 - C:\WINDOWS\System32\cfgmgr32.dll
00007FF922FC0000 - C:\WINDOWS\System32\clbcatq.dll
00007FF920620000 - C:\WINDOWS\SYSTEM32\ntmarta.dll
00007FF913040000 - C:\WINDOWS\system32\napinsp.dll
00007FF913020000 - C:\WINDOWS\system32\pnrpnsp.dll
00007FF91A190000 - C:\WINDOWS\system32\wshbth.dll
00007FF9178C0000 - C:\WINDOWS\system32\NLAapi.dll
00007FF9208D0000 - C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
00007FF920C30000 - C:\WINDOWS\System32\mswsock.dll
00007FF920910000 - C:\WINDOWS\SYSTEM32\DNSAPI.dll
00007FF923960000 - C:\WINDOWS\System32\NSI.dll
00007FF912AB0000 - C:\WINDOWS\System32\winrnr.dll
00007FF914C80000 - C:\WINDOWS\System32\fwpuclnt.dll
00007FF912F90000 - C:\Windows\System32\rasadhlp.dll
00007FF923970000 - C:\WINDOWS\System32\msctf.dll
00007FF91C0C0000 - C:\WINDOWS\SYSTEM32\textinputframework.dll
00007FF91E4A0000 - C:\WINDOWS\System32\CoreMessaging.dll
00007FF91E5A0000 - C:\WINDOWS\System32\CoreUIComponents.dll
00007FF91DEC0000 - C:\WINDOWS\SYSTEM32\wintypes.dll
00007FF91E9E0000 - C:\WINDOWS\SYSTEM32\WindowsCodecs.dll
00007FF9159F0000 - C:\WINDOWS\SYSTEM32\TextShaping.dll
00007FF8D2080000 - C:\Program Files\Guild Wars 2\bin64\CoherentUI64.dll
00007FF8E5BD0000 - C:\WINDOWS\SYSTEM32\d3d9.dll
00007FF91EFB0000 - C:\WINDOWS\SYSTEM32\dwmapi.dll
00007FF921270000 - C:\WINDOWS\SYSTEM32\DPAPI.dll
00007FF920E30000 - C:\WINDOWS\SYSTEM32\CRYPTSP.dll
00007FF9204E0000 - C:\WINDOWS\system32\rsaenh.dll
00007FF920170000 - C:\WINDOWS\SYSTEM32\WINSTA.dll
00007FF91CF60000 - C:\WINDOWS\SYSTEM32\d3d11.dll
00007FF91FE00000 - C:\WINDOWS\SYSTEM32\dxgi.dll
00007FF919F20000 - C:\WINDOWS\SYSTEM32\aticfx64.dll
00007FF919EB0000 - C:\WINDOWS\SYSTEM32\atiuxp64.dll
00007FF8D22A0000 - C:\Users\legol\AppData\Local\Discord\app-1.0.9011\modules\discord_hook-1\discord_hook\48307f946ce\DiscordHook64.dll
00007FF923C50000 - C:\WINDOWS\System32\PSAPI.DLL
00007FF920A40000 - C:\WINDOWS\SYSTEM32\powrprof.dll
00007FF9208B0000 - C:\WINDOWS\SYSTEM32\UMPDC.dll
00007FF918B90000 - C:\WINDOWS\SYSTEM32\igd10umd64.dll
00007FF918030000 - C:\WINDOWS\SYSTEM32\atidxx64.dll
00007FF91D630000 - C:\WINDOWS\SYSTEM32\dcomp.dll
 
[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 6.2.19041.867 (64/32-bit compatible)]
 
*--> Thread 0x734 <--*
 
*--> Trace <--*
Pc Rt : Args
00007ff9`19f70b1e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cf7b151 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cf7b0d2 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cf7a764 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cf94753 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cf93495 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cfb1555 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cfb14f7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cfb27fc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cfb27c4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1cfb449f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1fe23456 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1fe2339d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1fe2f1ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`227b2c70 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`227539b7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`23e117a6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1fe3c60d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`1fe2306c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`bda1eae1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`bda19bf7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`bda128dd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`bda12af7 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff6`bda12bfe 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`21dd7614 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
00007ff9`23dc26a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
 
*--> Thread registers <--*
rax=0000000000000000 rbx=00000218fbce5f30 rcx=00000218fbce5f30
rdx=00000218fb2c4070 rsi=00000218fb2c4038 rdi=00000218fbcdc040
rip=00007ff919f70b1e rsp=000000ed9c8fcd90 rbp=0000000000000000
r8=ffffffff00000000 r9=000000ed9c8fcfd0 r10=00007ff91fef3000
r11=0000000000000000 r12=000000ed9c8fe438 r13=0000000000000000
r14=000000ed9c8fd108 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202
 
rbx-32 00000218FBCE5F10 00000000`00000000 00000000`00000000 00000000`00000fa0 00000000`00000000
rbx +0 00000218FBCE5F30 00007ff9`19ff96e0 00000218`80444b68 00000218`804487c8 00000000`00000000
rbx+32 00000218FBCE5F50 00000000`00000000 00000000`0000000d 00000218`8046d288 00000000`00000001
rcx-32 00000218FBCE5F10 00000000`00000000 00000000`00000000 00000000`00000fa0 00000000`00000000
rcx +0 00000218FBCE5F30 00007ff9`19ff96e0 00000218`80444b68 00000218`804487c8 00000000`00000000
rcx+32 00000218FBCE5F50 00000000`00000000 00000000`0000000d 00000218`8046d288 00000000`00000001
rdx-32 00000218FB2C4050 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx +0 00000218FB2C4070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
rdx+32 00000218FB2C4090 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000
r9-32 000000ED9C8FCFB0 00000000`00000000 000000ed`9c8fd108 00000218`fa541bd0 00007ff9`1fe2339d
r9 +0 000000ED9C8FCFD0 00000218`fb2c3e10 000000ed`9c8feff0 00000000`00000000 000000ed`9c8fd108
r9+32 000000ED9C8FCFF0 ffffffff`fffffffe 000000ed`9c8ff520 000000ed`9c8ff520 00007ff9`1fe2f1ae
 
*--> Code <--*
00007ff9`19f70afe cccc4889 54241048 894c2408 534883ec ..H.T$.H.L$.SH..
00007ff9`19f70b0e 20488bd9 4885d274 05488b02 eb0233c0 H..H..t.H....3.
00007ff9`19f70b1e 8b40080f bae01173 65488974 24404889 .@.....seH.t$@H.
00007ff9`19f70b2e 7c244848 8bb96001 00004885 d2740548 |$HH..`...H..t.H
00007ff9`19f70b3e 8b32eb02 33f6837f 50307309 488b0748 .2..3...P0s.H..H
00007ff9`19f70b4e 8bcfff50 10488b4f 48834750 d0488d41 ...P.H.OH.GP.H.A
 
*--> Stack <--*
000000ed`9c8fcd90 00000000`00000000 00007ff9`1fecbec0 000000ed`9c8fce40 00007ff9`23dc169a ................@..........#....
000000ed`9c8fcdb0 00000000`00000000 00007ff9`1cf7b151 00000218`fbce5f30 00000218`fb2c4070 ........Q.......0_......p@,.....
000000ed`9c8fcdd0 00007ff9`23ee4a24 00007ff9`23dc1632 00000218`fb2c3e40 00007ff9`1cf7b0d2 $J.#....2..#....@>,.............
000000ed`9c8fcdf0 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`1fe09589 ................................
000000ed`9c8fce10 00000218`fb2c3ef8 00007ff9`1cf7a764 000000ed`9c8fde20 000000ed`9c8fe188 .>,.....d....... ...............
000000ed`9c8fce30 00000218`fb2c3f40 00000000`00000000 00000218`fb2c3e40 00007ff9`1cf94753 @?,.............@>,.....SG......
000000ed`9c8fce50 00000218`00000000 00000000`00000000 00000000`00000000 00007ff9`1fe2306c ........................l0......
000000ed`9c8fce70 00000000`00000000 00007ff9`1cf93495 00000000`00000000 00007ff6`bda12af7 .........4...............*......
000000ed`9c8fce90 00007ff6`bda12bfe 00007ff9`21dd7614 00000218`fb2c3e28 00007ff9`1cfb1555 .+.......v.!....(>,.....U.......
000000ed`9c8fceb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
000000ed`9c8fced0 00000218`fb2c3e10 00007ff9`1cfb14f7 00000218`fb2c3e10 00000000`00000000 .>,..............>,.............
000000ed`9c8fcef0 00000000`00000000 00000000`00000000 00000218`fb2c3e10 00007ff9`1cfb27fc .................>,......'......
000000ed`9c8fcf10 00000218`fa541bd0 00007ff9`1fe032f0 00000218`faa24990 00007ff9`1fe1c38f ..T......2.......I..............
000000ed`9c8fcf30 00000000`00000000 00007ff9`1cfb27c4 ffffffff`fffffffe 00000000`00000000 .........'......................
000000ed`9c8fcf50 00000000`00000000 00000000`00000000 00000000`00000000 00007ff9`1cfb449f .........................D......
000000ed`9c8fcf70 00000218`fb2c3e10 00000000`00000000 00000000`00000000 00000000`00000000 .>,.............................
000000ed`9c8fcf90 00000218`fa541bd0 00007ff9`1fe23456 00000218`fa541bd0 00000000`00000000 ..T.....V4........T.............
000000ed`9c8fcfb0 00000000`00000000 000000ed`9c8fd108 00000218`fa541bd0 00007ff9`1fe2339d ..................T......3......
000000ed`9c8fcfd0 00000218`fb2c3e10 000000ed`9c8feff0 00000000`00000000 000000ed`9c8fd108 .>,.............................
000000ed`9c8fcff0 ffffffff`fffffffe 000000ed`9c8ff520 000000ed`9c8ff520 00007ff9`1fe2f1ae ........ ....... ...............
000000ed`9c8fd010 00000218`f0afbec0 00000218`f0afbec0 000000ed`9c8ff650 000000ed`9c8fde20 ................P....... .......
000000ed`9c8fd030 000000ed`9c8fd590 00007ff9`23da0b66 000000ed`9c8fd680 00007ff9`227b2c70 ........f..#............p,{"....
000000ed`9c8fd050 00007ff9`1fe2f16a 000000ed`9c8ff650 000000ed`9c8ff650 00000000`00000000 j.......P.......P...............
000000ed`9c8fd070 00000218`f0afbec0 00007ff9`227539b7 00007ff9`1fe2f16a 000000ed`9c8fe438 .........9u"....j.......8.......
000000ed`9c8fd090 00000000`00000100 00007ff9`23da1040 00007ff9`00000000 000000ed`9c8fcb70 ........@..#............p.......
000000ed`9c8fd0b0 00000000`00000000 00000218`f0afbec0 00000000`00000000 00000000`00000000 ................................
000000ed`9c8fd0d0 00007ff9`1fea78d0 000000ed`9c8fd108 00000000`00000000 00007ff9`1fe2f16a .x......................j.......
000000ed`9c8fd0f0 000000ed`9c8fbf00 000000ed`9c8fe438 000000ed`9c8fbf00 000000ed`9c8ff6a8 ........8.......................
000000ed`9c8fd110 00000000`00000000 000000ed`9c8fd750 000000ed`9c8fdec0 000000ed`9c8fde20 ........P............... .......
000000ed`9c8fd130 000000ed`9c8febe0 000000ed`9c8ff650 000000ed`9c8fd630 000000ed`9c8fdbf0 ........P.......0...............
000000ed`9c8fd150 00007ff9`1fe3c60d 00007ff9`23e117a6 00007ff9`00000000 000000ed`9c8ff520 ...........#............ .......
000000ed`9c8fd170 00000000`00000000 00000000`00000000 000000ed`9c8fdda8 00007ff9`1d17821c ................................
 
*--> Graphics Device Info <--*
VendorId = 0x8086
DeviceId = 0x0116
Version = 0
Description = Intel(R) HD Graphics 3000
Compat = 0x000000000f77f83f
VidMem = 0 MB
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