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Stuck on Story Step 8. Into the Obscure with No Call from Zizel

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I have completed the t2 rifts but now am stuck on the "Listen to Zizel's call" step of the story. I have tried quitting the chapter and re-continuing it but the call never occurs. I am not able to progress the story at all. Is there a way to trigger it?

Thank you.

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Same. I am in the exact same situation. I tried doing Zizek's events in Amnytas at the Bastion of the Natural area. Nothing. We can only wait until they fix it. I would like to progress myself. Was stuck on this step since this morning trying to find a way to advance it somehow.

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