Jump to content
  • Sign Up

Game crashing after login


Recommended Posts

I've been trying to solve this problem for a few days now. Nothing I've done so far has fixed it. I can log in normally in the game launcher, I click play, I wait for the characters screen to appear, I enter a character and shortly afterwards, a window always appears informing that there was a severe error and asking to report it. I'm tired of reporting this. If anyone can help me, I really appreciate it.

Below is the error data:

*--> Crash <--*
Assertion: Failed to load file.
File: D:\Perforce\Live\NAEU\v2\Code\Arena\Services\Asset\AssetPc.cpp(352)
App: Gw2-64.exe 
Pid: 2288
BaseAddr: 00007FF758700000
ProgramId: 101
Build: 150754
When: 2023-08-28T12:41:27Z 2023-08-28T09:41:27-03:00
Uptime:   0 days  0:09:37
Flags: 0
DumpFile: Crash.dmp

*--> System <--*
Name: d4e0da68
IpAddr: 192.168.0.103
Processors: 4 [GenuineIntel:6:10:7]
OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*
Physical:  2159MB/ 8168MB  26%
Paged:     1920MB/10088MB  19%
Virtual:  134177627MB/134217727MB  3%
Load: 73%
CommitTotal:   8165MB
CommitLimit:  10088MB
CommitPeak:   10624MB
SystemCache:   2179MB
HandleCount:  77527
ProcessCount:   175
ThreadCount:   1932

*--> Process Memory <--*
Private:         2268MB
WorkingSet:      1881MB
PeakWorkingSet:  2140MB
PageFaults:   8565817

*--> Memory Category Usage (Inclusive) <--*
[Category]              [Size(MB)]  [Count]     
Root                    1472.67     825421      
Programmer Data         1012.78     414735      
Engine                  460.59      151763      
Game                    391.38      190136      
Gr                      279.83      62277       
Content                 278.75      69365       
Uncategorized           241.71      367624      
Art Assets              178.39      14561       
Model-Programmer        148.81      33528       
DDI                     146.46      6755        
Model Granny            146.35      17604       
Collections             130.39      4193        
Dictionary              114.51      1254        
UI Assets               84.38       903         
UI Textures             84.30       783         
Text                    80.04       8329        
Gr Material Packfile    59.23       249         
Character Models        50.65       1506        
Composite Models        42.75       738         
Gr Umbra                42.20       1218        
Collide                 39.78       28501       
Composite Tex           35.48       132         
Composite Tex Pool      35.48       132         
Anim Import Models      26.21       35          

*--> Memory Category Usage (Exclusive) <--*
[Category]              [Size(MB)]  [Count]     
Content                 278.75      69365       
Uncategorized           241.71      367624      
Model Granny            146.35      17604       
DDI                     146.31      2008        
Dictionary              114.51      1254        
UI Textures             84.30       781         
Text                    80.04       8329        
Gr Material Packfile    59.23       249         
Gr Umbra                42.20       1218        
Composite Tex Pool      35.48       132         
Anim Import Packfile    26.21       35          
Collide                 21.71       3662        
Composite               16.50       2559        
Collide Havok           15.16       23418       
Set                     14.99       770         
Archive                 13.97       24          
Gr Model                11.72       28448       
Audio                   9.02        769         
Audio FMOD              8.90        1730        
Game Animation          8.83        67580       
Map Zone                7.95        15424       
Character Packfile      7.72        4           
Composite Packfile      7.20        151         
Zone Models             6.61        5699        

*--> DllList <--*
00007FF758700000 - C:\Users\House\Documents\GW2\Guild Wars 2\Gw2-64.exe
00007FF86FA90000 - C:\Windows\SYSTEM32\ntdll.dll
00007FF86E0F0000 - C:\Windows\System32\KERNEL32.DLL
00007FF86D5F0000 - C:\Windows\System32\KERNELBASE.dll
00007FF86F480000 - C:\Windows\System32\USER32.dll
00007FF86D970000 - C:\Windows\System32\win32u.dll
00007FF86DAF0000 - C:\Windows\System32\GDI32.dll
00007FF86D200000 - C:\Windows\System32\gdi32full.dll
00007FF86D9A0000 - C:\Windows\System32\msvcp_win.dll
00007FF86D480000 - C:\Windows\System32\ucrtbase.dll
00007FF86F050000 - C:\Windows\System32\ADVAPI32.dll
00007FF86DB20000 - C:\Windows\System32\msvcrt.dll
00007FF86EFB0000 - C:\Windows\System32\sechost.dll
00007FF86EB10000 - C:\Windows\System32\RPCRT4.dll
00007FF86F8E0000 - C:\Windows\System32\WS2_32.dll
00007FF86D580000 - C:\Windows\System32\WINTRUST.dll
00007FF86F240000 - C:\Windows\System32\ole32.dll
00007FF86EC40000 - C:\Windows\System32\combase.dll
00007FF867300000 - C:\Windows\SYSTEM32\VERSION.dll
00007FF868C90000 - C:\Windows\SYSTEM32\WTSAPI32.dll
00007FF86F960000 - C:\Windows\System32\OLEAUT32.dll
00007FF86E360000 - C:\Windows\System32\SHELL32.dll
00007FF863F20000 - C:\Windows\SYSTEM32\WINMM.dll
00007FF86D320000 - C:\Windows\System32\CRYPT32.dll
00007FF856C60000 - C:\Windows\SYSTEM32\MSACM32.dll
00007FF858A30000 - C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.19041.2251_none_91a40448cc8846c1\gdiplus.dll
00007FF8583A0000 - C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.1110_none_792d1c772443f647\COMCTL32.dll
00007FF847940000 - C:\Windows\SYSTEM32\winmmbase.dll
00007FF850920000 - C:\Windows\SYSTEM32\USP10.dll
00007FF860B80000 - C:\Windows\SYSTEM32\MSIMG32.dll
00007FF856910000 - C:\Windows\SYSTEM32\Secur32.dll
00007FF86CA30000 - C:\Windows\SYSTEM32\CRYPTBASE.DLL
00007FF86D050000 - C:\Windows\SYSTEM32\SSPICLI.DLL
00007FF86DBC0000 - C:\Windows\System32\IMM32.DLL
00007FF86CCD0000 - C:\Windows\SYSTEM32\MSASN1.dll
00007FF86D170000 - C:\Windows\System32\bcryptPrimitives.dll
00007FF8566D0000 - C:\Windows\SYSTEM32\dbghelp.dll
00007FF86B220000 - C:\Windows\SYSTEM32\windows.storage.dll
00007FF86CAE0000 - C:\Windows\SYSTEM32\Wldp.dll
00007FF86F3D0000 - C:\Windows\System32\SHCORE.dll
00007FF86F370000 - C:\Windows\System32\shlwapi.dll
00007FF86D0A0000 - C:\Windows\SYSTEM32\profapi.dll
00007FF86B020000 - C:\Windows\SYSTEM32\kernel.appcore.dll
00007FF86D940000 - C:\Windows\System32\bcrypt.dll
00007FF86AB50000 - C:\Windows\system32\uxtheme.dll
00007FF8672C0000 - C:\Windows\SYSTEM32\cryptnet.dll
00007FF86FA30000 - C:\Windows\System32\imagehlp.dll
00007FF86CA40000 - C:\Windows\SYSTEM32\CRYPTSP.dll
00007FF86C150000 - C:\Windows\system32\rsaenh.dll
00007FF865650000 - C:\Windows\SYSTEM32\dxcore.dll
00007FF86D8F0000 - C:\Windows\System32\cfgmgr32.dll
00007FF866ED0000 - C:\Windows\SYSTEM32\drvstore.dll
00007FF86CE90000 - C:\Windows\SYSTEM32\devobj.dll
00007FF86B9D0000 - C:\Windows\SYSTEM32\gpapi.dll
00007FF86F190000 - C:\Windows\System32\clbcatq.dll
00007FF86C270000 - C:\Windows\SYSTEM32\ntmarta.dll
00007FF84FE30000 - C:\Windows\system32\napinsp.dll
00007FF84FE50000 - C:\Windows\system32\pnrpnsp.dll
00007FF84D780000 - C:\Windows\system32\wshbth.dll
00007FF868CB0000 - C:\Windows\system32\NLAapi.dll
00007FF86C530000 - C:\Windows\SYSTEM32\IPHLPAPI.DLL
00007FF86C840000 - C:\Windows\System32\mswsock.dll
00007FF86C570000 - C:\Windows\SYSTEM32\DNSAPI.dll
00007FF86EFA0000 - C:\Windows\System32\NSI.dll
00007FF856D90000 - C:\Windows\System32\winrnr.dll
00007FF86F620000 - C:\Windows\System32\msctf.dll
00007FF864A80000 - C:\Windows\SYSTEM32\textinputframework.dll
00007FF86A710000 - C:\Windows\System32\CoreMessaging.dll
00007FF86A030000 - C:\Windows\System32\CoreUIComponents.dll
00007FF869050000 - C:\Windows\SYSTEM32\wintypes.dll
00007FF8678C0000 - C:\Windows\SYSTEM32\WindowsCodecs.dll
00007FF84AFA0000 - C:\Windows\system32\explorerframe.dll
00007FF861990000 - C:\Windows\System32\fwpuclnt.dll
00007FF861730000 - C:\Windows\System32\rasadhlp.dll
00007FF8565C0000 - C:\Windows\SYSTEM32\TextShaping.dll
00007FF80A8C0000 - C:\Users\House\Documents\GW2\Guild Wars 2\bin64\cef\libcef.dll
00007FF86F7A0000 - C:\Windows\System32\COMDLG32.dll
00007FF86BA00000 - C:\Windows\SYSTEM32\dxgi.dll
00007FF868B20000 - C:\Windows\SYSTEM32\PROPSYS.dll
00007FF846AC0000 - C:\Windows\SYSTEM32\UIAutomationCore.DLL
00007FF859500000 - C:\Windows\SYSTEM32\OLEACC.dll
00007FF86D020000 - C:\Windows\SYSTEM32\USERENV.dll
00007FF8582C0000 - C:\Windows\SYSTEM32\NETAPI32.dll
00007FF86B9C0000 - C:\Windows\SYSTEM32\HID.DLL
00007FF83FC10000 - C:\Users\House\Documents\GW2\Guild Wars 2\bin64\cef\chrome_elf.dll
00007FF864100000 - C:\Windows\SYSTEM32\DWrite.dll
00007FF86AD30000 - C:\Windows\SYSTEM32\dwmapi.dll
00007FF86CB50000 - C:\Windows\SYSTEM32\ncrypt.dll
00007FF860AE0000 - C:\Windows\SYSTEM32\WINSPOOL.DRV
00007FF862EF0000 - C:\Windows\SYSTEM32\d3d9.dll
00007FF81BA40000 - C:\Windows\SYSTEM32\dxva2.dll
00007FF84FF50000 - C:\Windows\SYSTEM32\CRYPTUI.dll
00007FF85E1E0000 - C:\Windows\SYSTEM32\urlmon.dll
00007FF8658C0000 - C:\Windows\SYSTEM32\WINHTTP.dll
00007FF867400000 - C:\Windows\SYSTEM32\dhcpcsvc.DLL
00007FF84FC90000 - C:\Windows\SYSTEM32\credui.dll
00007FF867E00000 - C:\Windows\SYSTEM32\wevtapi.dll
00007FF855CA0000 - C:\Windows\SYSTEM32\ESENT.dll
00007FF851860000 - C:\Windows\SYSTEM32\WININET.dll
00007FF85E5C0000 - C:\Windows\SYSTEM32\iertutil.dll
00007FF85E1B0000 - C:\Windows\SYSTEM32\srvcli.dll
00007FF86C640000 - C:\Windows\SYSTEM32\netutils.dll
00007FF868C50000 - C:\Windows\SYSTEM32\DSROLE.DLL
00007FF86C2B0000 - C:\Windows\SYSTEM32\WKSCLI.DLL
00007FF863220000 - C:\Windows\SYSTEM32\SAMCLI.DLL
00007FF86CB10000 - C:\Windows\SYSTEM32\NTASN1.dll
00007FF86CEF0000 - C:\Windows\SYSTEM32\DPAPI.dll
00007FF867200000 - C:\Windows\SYSTEM32\dhcpcsvc6.DLL
00007FF86CB80000 - C:\Windows\SYSTEM32\WINSTA.dll
00007FF865C60000 - C:\Windows\System32\MMDevApi.dll
00007FF867630000 - C:\Windows\SYSTEM32\mscms.dll
00007FF867610000 - C:\Windows\SYSTEM32\ColorAdapterClient.dll
00007FF868E20000 - C:\Windows\SYSTEM32\DSREG.DLL
00007FF86C1E0000 - C:\Windows\SYSTEM32\msvcp110_win.dll
00007FF86CF20000 - C:\Windows\SYSTEM32\POWRPROF.dll
00007FF86CF00000 - C:\Windows\SYSTEM32\UMPDC.dll
00007FF81A660000 - C:\Windows\System32\BitsProxy.dll
00007FF845860000 - C:\Users\House\AppData\Local\Temp\2F943943-3E8C-4A6D-8BCB-B162D8204AB7\amd_ags_x64.dll
00007FF862730000 - C:\Windows\SYSTEM32\nvapi64.dll
00007FF86DC00000 - C:\Windows\System32\SETUPAPI.dll
00007FF869610000 - C:\Windows\SYSTEM32\d3d11.dll
00007FF865520000 - C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_81d55a78dddd30f4\nvldumdx.dll
00007FF805820000 - C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_81d55a78dddd30f4\nvwgf2umx.dll
00007FF869E40000 - C:\Windows\SYSTEM32\dcomp.dll
00007FF84FEB0000 - C:\Windows\SYSTEM32\wdmaud.drv
00007FF864DD0000 - C:\Windows\SYSTEM32\ksuser.dll
00007FF8682D0000 - C:\Windows\SYSTEM32\AVRT.dll
00007FF8664C0000 - C:\Windows\SYSTEM32\AUDIOSES.DLL
00007FF856C80000 - C:\Windows\SYSTEM32\msacm32.drv
00007FF8548A0000 - C:\Windows\SYSTEM32\midimap.dll
00007FF86AC30000 - C:\Windows\SYSTEM32\resourcepolicyclient.dll
00007FF850960000 - C:\Windows\SYSTEM32\icm32.dll

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]
[DbgHelp.dll version 10.0.19041.867 (64/32-bit compatible)]

*--> SerialLoader0 Thread 0x1508 <--*

*--> Trace <--*
Pc                Rt                : Args
00007ff7`587c05a5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff7`589c0d85 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff7`587b6869 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff7`589dffaa 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff8`6e107344 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 
00007ff8`6fae26b1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 

*--> Thread registers <--*
rax=0000000000000001 rbx=00007ff759f5ec30 rcx=00000069a33ff020
rdx=0000000000000200 rsi=00007ff75abdbd80 rdi=0000000000000160
rip=00007ff7587c0541 rsp=00000069a33fefc0 rbp=0000000000000002
 r8=0000000000000014  r9=00007ff759f5ee00 r10=0000000000000017
r11=00000069a33ff718 r12=0000000000000000 r13=0000000000000000
r14=000001f82d753cf8 r15=0000000000000000
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

rbx-32 00007FF759F5EC10  00000000`00000064 656c6c65`636e6143 6c696146`00000064 00000000`00006465 
rbx +0 00007FF759F5EC30  6f667265`505c3a44 6576694c`5c656372 32765c55`45414e5c 72415c65`646f435c 
rbx+32 00007FF759F5EC50  76726553`5c616e65 7373415c`73656369 74657373`415c7465 00007070`632e6350 
rcx-32 00000069A33FF000  00000069`a33ff738 00007ff7`587c0541 00000069`a33fefc0 00000000`00000002 
rcx +0 00000069A33FF020  000001f8`2b440000 00007ff8`3700093e 00000069`a33ff318 00007ff8`6fb2c73b 
rcx+32 00000069A33FF040  00000000`00000000 00000069`a33ff090 00001f80`0010000f 0053002b`002b0033 
 r9-32 00007FF759F5EDE0  0000002e`656c6966 616f6c2d`656c6946 20657573`73692064 002e6465`6c696166 
 r9 +0 00007FF759F5EE00  74206465`6c696146 66206461`6f6c206f 00000000`2e656c69 00000000`00000000 
 r9+32 00007FF759F5EE20  006c0069`00610046 00740020`00640065 006f006c`0020006f 00660020`00640061 

*--> Code <--*
00007ff7`587c0521  8d4c2440 e8f683fe ff488d0d 3f572902 .L$@.....H..?W).
00007ff7`587c0531  e8aa0cfe ff488d4c 2460ff15 df2d5901 .....H.L$`...-Y.
00007ff7`587c0541  488b8424 58010000 4c8d05e0 605a0148 H..$X...L...`Z.H
00007ff7`587c0551  89442448 488d9424 30050000 488b8424 .D$HH..$0...H..$
00007ff7`587c0561  f8000000 4885db48 89442450 448bcf48 ....H..H.D$PD..H
00007ff7`587c0571  8b842400 0100004c 0f45c348 89442458 ..$....L.E.H.D$X

*--> Stack <--*
00000069`a33fefc0  00007ff7`59f5ec30 00007ff8`6fabdf4c 000001f8`12b4d5d0 00000069`a33fefe4 0..Y....L..o..............?.i...
00000069`a33fefe0  00000069`a33ff008 00000069`a33ff020 00000000`00000000 000001f8`b10a0000 ..?.i... .?.i...................
00000069`a33ff000  00000069`a33ff738 00007ff7`587c0541 00000069`a33fefc0 00000000`00000002 8.?.i...A.|X......?.i...........
00000069`a33ff020  000001f8`2b440000 00007ff8`3700093e 00000069`a33ff318 00007ff8`6fb2c73b ..D+....>..7......?.i...;..o....
00000069`a33ff040  00000000`00000000 00000069`a33ff090 00001f80`0010000f 0053002b`002b0033 ..........?.i...........3.+.+.S.
00000069`a33ff060  00000202`002b002b 00007ff8`00000004 00000000`005fe000 00000000`00001000 +.+..............._.............
00000069`a33ff080  000001f8`571ed000 00000069`a33ff3a9 00000000`005fb6c0 00000000`00000001 ...W......?.i....._.............
00000069`a33ff0a0  00000069`a33ff020 00000000`00000200 00007ff7`59f5ec30 00000069`a33fefc0  .?.i...........0..Y......?.i...
00000069`a33ff0c0  00000000`00000002 00007ff7`5abdbd80 00000000`00000160 00000000`00000014 ...........Z....`...............
00000069`a33ff0e0  00007ff7`59f5ee00 00000000`00000017 00000069`a33ff718 00000000`00000000 ...Y..............?.i...........
00000069`a33ff100  00000000`00000000 000001f8`2d753cf8 00000000`00000000 00007ff7`587c0541 .........<u-............A.|X....
00000069`a33ff120  00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00001f80 ................................
00000069`a33ff140  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff160  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff180  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff1a0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff1c0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff1e0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff200  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff220  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff240  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff260  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff280  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff2a0  00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................
00000069`a33ff2c0  000001f8`9a4eee20 00000000`00000000 00000002`005fb690 00000000`005fb688  .N..............._......._.....
00000069`a33ff2e0  000001f8`224fb620 000001f8`11008ca0 00000000`00000000 00000000`00000001  .O"............................
00000069`a33ff300  00000000`00000066 000001f8`10ff4fa0 00000000`00000000 00007ff8`6fab65f6 f........O...............e.o....
00000069`a33ff320  00000000`00000000 00007ff8`6face26f 000001f8`2d7ee6d8 00000000`00000000 ........o..o......~-............
00000069`a33ff340  00000000`00000088 00007ff7`587b4e5b 00000000`00000001 00007ff7`587b43d7 ........[N{X.............C{X....
00000069`a33ff360  00000000`00000000 000001f8`2d14b400 00000000`00000000 00000000`00000000 ...........-....................
00000069`a33ff380  00000000`00000088 00007ff7`587b4a20 000001f8`aa35b050 00007ff8`6face26f ........ J{X....P.5.....o..o....
00000069`a33ff3a0  00000002`00000001 00000000`00000000 000001f8`00000000 000001f8`2d733e18 .........................>s-....

*--> Error Logs <--*
y Enabled: true
12:33:31Z     Debugging Enabled: false
12:33:31Z New settings will be ignored!
12:33:32Z Patch-verify failed for 0x0027a51b:0x00000000->0x002bfd3f [length: 3198756]
12:33:34Z Patch-verify failed for 0x0027a51b:0x00000000->0x002bfd3f [length: 3198756]
12:33:35Z Patch-verify failed for 0x0027a51b:0x00000000->0x002bfd3f [length: 3198756]
12:34:38Z The user closed the browser.
12:34:38Z The browser is being closed.
12:34:38Z We are requesting CEF close the browser when the user closed the browser.
12:34:39Z CEF is closing the browser.
12:34:42Z NULL REWARD TRACK: 65541D31-49A5-E611-80C3-ECB1D78A5C75
12:34:42Z NULL REWARD TRACK: 65541D31-49A5-E611-80C3-ECB1D78A5C75
12:34:47Z Debug token '0x00000000000266FA': Lightning ran out of space for new bolts.
12:34:50Z The user closed the browser.
12:34:50Z The browser is being closed.
12:34:50Z We are requesting CEF close the browser when the user closed the browser.
12:34:50Z CEF is closing the browser.
12:35:02Z Debug token '0x00000000000266FA': Lightning ran out of space for new bolts.
12:36:16Z Debug token '0x00000000000266FA': Lightning ran out of space for new bolts.
12:36:18Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
12:37:34Z Couldn't find projectile effect for skill 'soUQE.mxnTo'
12:38:35Z Patch-verify failed for 0x001af65f:0x00000000->0x002bd68c [length: 219648]
12:41:14Z The user closed the browser.
12:41:14Z The browser is being closed.
12:41:14Z We are requesting CEF close the browser when the user closed the browser.
12:41:14Z CEF is closing the browser.
12:41:27Z Patch-verify failed for 0x0022e3e3:0x00000000->0x0022e3e3 [length: 349596]
12:41:27Z Download failed [0x0022e3e3:0x00000000->0x0022e3e3; size: 349596]
12:41:27Z Download failed for manifest 0x000306b8, fileId 0x0022e3e3 with error 3
12:41:27Z Download failed [0x0022e3e3:0x00000000->0x0022e3e3; size: 349596]
12:41:27Z Download failed for manifest 0x00000000, fileId 0x0022e3e3 with error 3
12:41:27Z Failed to load file {0x0022e3e3:0x0022e3e3[0]}
Crashed at 12:41:27Z

*--> Graphics Device Info <--*
VendorId    = 0x10de
DeviceId    = 0x128b
Version     = 47430
Description = NVIDIA GeForce GT 710
Compat      = 0x000000000f77f83f
VidMem      = 1024 MB

*--> NVidia Info <--*
DriverVersion = 474.30
 

  • Sad 1
Link to comment
Share on other sites

What have you tried exactly so far to try to fix it?

Wipe the gw2cache?
Delete the %AppData%/Guild Wars 2/Local.dat file?
Ran -repair?
Reinstall?

Is the error in the crash log always the same about failing to load some file?  The error log says something about a verify check that failed then it tries to download and fails that too.  Is your filesystem corrupted/hard drive dying?

Edited by Chaba.5410
Link to comment
Share on other sites

23 minutes ago, Chaba.5410 said:

What have you tried exactly so far to try to fix it?

Wipe the gw2cache?
Delete the %AppData%/Guild Wars 2/Local.dat file?
Ran -repair?
Reinstall?

Is the error in the crash log always the same about failing to load some file?  The error log says something about a verify check that failed then it tries to download and fails that too.  Is your filesystem corrupted/hard drive dying?

I already deleted the cache and reinstalled and nothing helped. The only thing I haven't tried is the repair. The computer is freshly formatted and the game is not 100% downloaded. But I've never had a problem with it before. I'm starting to think that the problem is my usb wireless adapter that I use to work the internet.
And it's always the same error, saying about failure to load files.
Drivers are all up to date too. I'm not understanding why this is happening for the first time after 7 years of playing this.

  • Haha 1
Link to comment
Share on other sites

11 minutes ago, lummuss.6850 said:

I already deleted the cache and reinstalled and nothing helped. The only thing I haven't tried is the repair. The computer is freshly formatted and the game is not 100% downloaded. But I've never had a problem with it before. I'm starting to think that the problem is my usb wireless adapter that I use to work the internet.
And it's always the same error, saying about failure to load files.
Drivers are all up to date too. I'm not understanding why this is happening for the first time after 7 years of playing this.

Ooo that makes sense.  Yea it might be some interference on the wireless.

One thing you could also try is in the General Options screen (F11), there's a Streaming section.  Try setting "Content Streaming" to Max until the game is fully downloaded.  IIRC it defaults to "Idle", which your connection might not be if you're running other apps at the same time.

Also, if you have access to a local copy of the game on an older computer (since you mentioned the one you are using is new), you can always copy over the entire GW2 directory to the new computer using a USB stick and then just create a desktop shortcut.  The game works "out of the box" like that.

Edited by Chaba.5410
Link to comment
Share on other sites

6 minutes ago, Chaba.5410 said:

Uau, isso faz sentido. Sim, pode haver alguma interferência no wireless.

Uma coisa que você também pode tentar é na tela Opções Gerais (F11), há uma seção Streaming. Tente definir "Streaming de conteúdo" para Max até que o download do jogo esteja completo. O padrão do IIRC é "Inativo", o que sua conexão pode não ser se você estiver executando outros aplicativos ao mesmo tempo.

Além disso, se você tiver acesso a uma cópia local do jogo em um computador antigo (já que você mencionou que o que você está usando é novo), você pode copiar todo o diretório GW2 para o novo computador usando um pendrive e depois apenas Crie um atalho no desktop. O jogo funciona “fora kitten caixa” assim.

I will try to do that. Thanks for the tip

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...