Kyban.4031 Posted November 7 Share Posted November 7 Replaying SotO on new character and it crashed when transitioning to "Hell Breaks Loose" and when I try to resume the story instance after crash. 1 Link to comment Share on other sites More sharing options...
Masacio.7219 Posted November 8 Share Posted November 8 Me too. Tried it a dozen times now, after doing repair on the download, and lowering the settings. Crashes every time. Assert on rectangle. What sucks is I only got SotO today because they made the new Living Worlds only unlock if you own SotO. And then of course, the dailies gave me two objectives in Horn of Maguma. So even though I didn't want to start SotO yet, I did to unlock the zone. And low and behold, I can't, cause it crashes. Thanks. 1 Link to comment Share on other sites More sharing options...
Haidawid.9258 Posted November 8 Share Posted November 8 same issue here, new patch probably broke something (reminds me of the cauldron incident), guess we gonna wait for a new patch to fix it Link to comment Share on other sites More sharing options...
Charr Guardian.1497 Posted November 8 Share Posted November 8 (edited) I have the same problem. First playthrough. The game reaches a critical error as soon as a cinematic starts playing right after the loading screen that I see upon crossing the portal for Hell Breaks Loose: ??? I've restarted the game and attempted to complete that step three times, cannot get past it. Edited November 8 by Charr Guardian.1497 Link to comment Share on other sites More sharing options...
Mrs Lana.2506 Posted November 8 Share Posted November 8 (edited) First playthrough on this character and I'm having the same issue. I thought it was due to arcdps, but uninstalled that and still crashing. Would love a fix - and soon. Edited November 8 by Mrs Lana.2506 1 Link to comment Share on other sites More sharing options...
Persnicketous.5903 Posted November 8 Share Posted November 8 (edited) Same issue here, having this on an AMD Radeon 7900XTX for the record. Keeps happening, another player in game also whisped to me about the issue. This hard locks progression in the expansion. I don't use ArcDPS, so this is certainly not causing it. The error that - for the record - keeps popping up (sent to ArenaNet, only top for reference for other players): Quote *--> Crash <--* Assertion: MathRectIsValid(*margins) File: D:\Perforce\Live\NAEU\v2\Code\Gw2\Engine\Frame\FrApi.cpp(474) App: Gw2-64.exe Pid: 89252 BaseAddr: 00007FF74FC40000 ProgramId: 101 Build: 154050 When: 2023-11-08T14:07:44Z 2023-11-08T15:07:44+01:00 Uptime: 0 days 0:06:09 Flags: 0 DumpFile: Crash.dmp Edited November 8 by Persnicketous.5903 Link to comment Share on other sites More sharing options...
CruserKay.9548 Posted November 8 Share Posted November 8 Experiencing the same with the chapter "All Hell Breaks Loose: ???" after entering the "portal/black hole thing". => Game freezes in the cutscene instantly, with music still playing in the background and crashreport popping up. Tried: - Settings from High to Low - Window to Fullscreen mode - Starting as Administrator - Updating Drivers - Repearing GW2 - Reinstalling GW2 without any addons - Underclocking and overclocking RAM & GPU Nothing worked for now, will do a few more tests. What a bummer.. Let me know if you guys found anything helpful. Link to comment Share on other sites More sharing options...
Persnicketous.5903 Posted November 8 Share Posted November 8 Further update, I also experience crashes when I try to do "Outreach" and talk to the fisher to get to Aurene's Cave. Once the loading screen finishes, I instantly crash with the same information: Quote *--> Crash <--* Assertion: MathRectIsValid(*margins) File: D:\Perforce\Live\NAEU\v2\Code\Gw2\Engine\Frame\FrApi.cpp(474) App: Gw2-64.exe Pid: 107672 BaseAddr: 00007FF74FC40000 ProgramId: 101 Build: 154050 When: 2023-11-08T15:14:55Z 2023-11-08T16:14:55+01:00 Uptime: 0 days 0:01:08 Flags: 0 DumpFile: Crash.dmp Link to comment Share on other sites More sharing options...
CruserKay.9548 Posted November 8 Share Posted November 8 I found a solution that worked for me to play the chapter "Hell breaks Lose: ???" without it crashing. What I did: 1. Clean Install on Guild Wars 2 without any addons 2. Close every Programm on your PC that you dont need! (Steam, Discord, Teamspeak etc.) 3. Start game as administrator 4. Change Settings Ingame: - Graphic Options: - Settings preset: Best performance - Frame Limiter: set to 30 FPS - Resolution: set to lowest 1024 x 763 - Audio: - Mute music You can try the settings without reinstalling first to see if the settings work on its own. I hope it works for some of you too! 2 Link to comment Share on other sites More sharing options...
Raven Enjoyer.3204 Posted November 8 Share Posted November 8 Just want to brring more attention to this as I experienced the same issue with cinematics in the game, but with Dragonstorm at the end: *--> Crash <--* Assertion: MathRectIsValid(*margins) File: D:\Perforce\Live\NAEU\v2\Code\Gw2\Engine\Frame\FrApi.cpp(474) It's my culprit as well 😞 Link to comment Share on other sites More sharing options...
Masacio.7219 Posted November 8 Share Posted November 8 Well, it's still not working. I tried changing resolution, running in a window, etc, nothing worked. I've played this game since it came out, and I never had an issue like this, a hard crash blocking all progress. It's disappointing there is still no fix. Link to comment Share on other sites More sharing options...
kayne.5041 Posted November 8 Share Posted November 8 (edited) Had the same problem for the story mission 10 "Treachery", the MathRectIsValid() function crashed my game everytime. I tried to repair gw2 and lower my settings but it didnt work. Tried again today with the solution from CruserKay.9548 and it did work. Guess the running as administrator part is important. Also do not try the change the settings back during the mission; it crashed for me soon after. EDIT: Nevermind it crashes during the mission soon after anyway. Edited November 8 by kayne.5041 new information 1 Link to comment Share on other sites More sharing options...
biosoup.7963 Posted November 8 Share Posted November 8 Same issue here, right at the start of it. Link to comment Share on other sites More sharing options...
Charr Guardian.1497 Posted November 8 Share Posted November 8 (edited) I also cannot complete the Wizard's Vault PvE dailies because I'm expected to do either of the two remaining ones at the Horn of Maguuma, which is inaccessible to me due to the bug being discussed here. I cannot do the Specials for the same reason. Edited November 8 by Charr Guardian.1497 Link to comment Share on other sites More sharing options...
Persnicketous.5903 Posted November 8 Share Posted November 8 Tested with the new build that just launched, the issue still exists and is still identical. 1 Link to comment Share on other sites More sharing options...
Ravenna.4785 Posted November 9 Share Posted November 9 This step is crashing for me as well. It's my first playthrough on SotO. I don't have any addons. It crashes either on the loading screen of Hell Breaks Loose: ??? or as soon as I load into the area. Link to comment Share on other sites More sharing options...
Phasulphille.3401 Posted November 9 Share Posted November 9 I've also had this issue since Tuesday. Game crashing right when I load into Hell Breaks Loose:???. Tried repairing the game files, setting my options to lowest possible and deleting my add ons but nothing works. Link to comment Share on other sites More sharing options...
Persnicketous.5903 Posted November 9 Share Posted November 9 Still occuring today, unfortunately. Link to comment Share on other sites More sharing options...
kayne.5041 Posted November 9 Share Posted November 9 I concur, still occuring Link to comment Share on other sites More sharing options...
Beliand.9263 Posted November 9 Share Posted November 9 Happens here too, the "fix" (turning down settings, ect) mentioned earlier seems to let you into the mission, but then crashes instead as you exit into the courtyard with allies and the mini cutscene showing the area starts Link to comment Share on other sites More sharing options...
Mrs Lana.2506 Posted November 9 Share Posted November 9 I'm having multiple story chapters crash since the latest patch. The Only One will crash right as the extractor explodes right at the start of the instance. Used auto detect settings (most are set to medium/high). Did it again with lowest settings, crashed again. This patch just straight up killed some story instances huh 😓 1 1 Link to comment Share on other sites More sharing options...
Masacio.7219 Posted November 9 Share Posted November 9 This is very disappointing. Purchased SotO two days ago, and this crash is still blocking progression. Does any one know if they are trying to fix it? From what people have said, this rect assert is breaking plenty more content than just the start of Hell Breaks Loose. Link to comment Share on other sites More sharing options...
Persnicketous.5903 Posted November 9 Share Posted November 9 The new patch seems to have fixed it for me (which went live minutes ago). 1 1 Link to comment Share on other sites More sharing options...
Charr Guardian.1497 Posted November 10 Share Posted November 10 I confirm the recent patch took care of this issue for me. Thank you, ANet. Link to comment Share on other sites More sharing options...
Mrs Lana.2506 Posted November 10 Share Posted November 10 Latest patch fixed the crash in The Only One, and Hell Breaks Loose 1 Link to comment Share on other sites More sharing options...
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