Reig.8173 Posted November 26, 2023 Share Posted November 26, 2023 I don't know if this is intended and have to just wait to tomorrow but Equipment Template Expansions aren't 30% off Image link: https://i.imgur.com/GJznKej.png On Sunday, November 26 and Monday, November 27, the following items will be 30% off: Equipment Template Expansions Source: https://www.guildwars2.com/en/news/brew-potions-on-the-go-with-the-alchemic-power-skiff-skin/ 12 2 Link to comment Share on other sites More sharing options...
Malterax.5942 Posted November 26, 2023 Share Posted November 26, 2023 same thing with living world season expansions 2 1 1 Link to comment Share on other sites More sharing options...
TheDetective.8172 Posted November 26, 2023 Share Posted November 26, 2023 Any news on this anet? 1 1 Link to comment Share on other sites More sharing options...
Suspiria.8410 Posted November 26, 2023 Share Posted November 26, 2023 (edited) An update (or correction to the Gem Store) would be nice. I got gems specifically for the Equipment Template Expansion discount. Hope this happens as advertised before I miss it. Edited November 26, 2023 by Suspiria.8410 typo Link to comment Share on other sites More sharing options...
Ludo M.8351 Posted November 26, 2023 Share Posted November 26, 2023 3 hours ago, Malterax.5942 said: same thing with living world season expansions Season discounts are live for me now Link to comment Share on other sites More sharing options...
Draxian.7945 Posted November 27, 2023 Share Posted November 27, 2023 14 hours later, still no fix. Monday is the end of the sale too, so it looks like they're just not bothering with it. 1 Link to comment Share on other sites More sharing options...
Drake.4152 Posted November 27, 2023 Share Posted November 27, 2023 We just had a weekend and I guess no one will be called in for an error like that. I expect a fix for this today and maybe 1-2 more days to buy them. Link to comment Share on other sites More sharing options...
Draxian.7945 Posted November 27, 2023 Share Posted November 27, 2023 1 minute ago, Drake.4152 said: We just had a weekend and I guess no one will be called in for an error like that. I expect a fix for this today and maybe 1-2 more days to buy them. I hope so. A few people I know put in tickets to ask if it was a known issue but nothing from support as yet. It wouldn't be anything new for them to not talk about it at all and end the sale without a fix though. Link to comment Share on other sites More sharing options...
Reig.8173 Posted November 27, 2023 Author Share Posted November 27, 2023 (edited) A weeks ago Build Template Expansions weren't at 40% off and they didn't fix that, I had to buy them and then ask for refund for the off... If they don't add them today they simply don't care this problem. Edited November 27, 2023 by Reig.8173 1 Link to comment Share on other sites More sharing options...
Draxian.7945 Posted November 27, 2023 Share Posted November 27, 2023 (edited) 5 hours ago, Reig.8173 said: A weeks ago Build Template Expansions weren't at 40% off and they didn't fix that, I had to buy them and then ask for refund for the off... If they don't add them today they simply don't care this problem. Support responded with a generic 'please report bugs in-game.' and refuses to acknowledge the sale isn't working or that it's a known issue. I’m worried they’ll refuse to make amends with discounts after the fact because the support website has a notice up saying that they won't make any adjustments on gem purchases from the black friday sales. Edited November 27, 2023 by Draxian.7945 1 1 Link to comment Share on other sites More sharing options...
Deadringers.9047 Posted November 27, 2023 Share Posted November 27, 2023 I raised a Support case also... disapointing it's not fixed and no response here 😞 2 1 Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted November 27, 2023 ArenaNet Staff Share Posted November 27, 2023 Hi all, I'm sorry about this--we are looking into it and I'll update you as soon as I'm able. 2 7 Link to comment Share on other sites More sharing options...
uberduber.7368 Posted November 27, 2023 Share Posted November 27, 2023 1 hour ago, Rubi Bayer.8493 said: Hi all, I'm sorry about this--we are looking into it and I'll update you as soon as I'm able. No need to open a support ticket I take it? Was about to do so, as I got a bunch of gems in anticipation of this sale. Link to comment Share on other sites More sharing options...
Spiral.3724 Posted November 27, 2023 Share Posted November 27, 2023 The gem store blog said yesterday and today (nov 26 and 27) equipment templates would be on sale 30% off. They're not. 😞 Quote On Sunday, November 26 and Monday, November 27, the following items will be 30% off: Equipment Template Expansions https://www.guildwars2.com/en/news/brew-potions-on-the-go-with-the-alchemic-power-skiff-skin/ Link to comment Share on other sites More sharing options...
Draxian.7945 Posted November 27, 2023 Share Posted November 27, 2023 We've got another thread going at: Mod has replied that they're aware, but as yet there's no word of what they'll do about it. Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted November 27, 2023 ArenaNet Staff Share Posted November 27, 2023 I've got an update for you! To save you a click: We determined that the discount did not go live like it was supposed to due to a bug, and we've arranged for a "repeat" of the sale to make up for it. The discount will be live tomorrow a few hours after the game update. I'll post in the thread I linked when it's live. 4 1 Link to comment Share on other sites More sharing options...
uberduber.7368 Posted November 27, 2023 Share Posted November 27, 2023 I knew you'd come through. Thanks. Looking forward to it. 😃 Link to comment Share on other sites More sharing options...
Shikigami.4013 Posted November 27, 2023 Share Posted November 27, 2023 What about the living world seasons, they were supposed to be discounted sunday and monday but they are not. I hear they WERE discounted at some time (?) but it seems only on sunday? Or they ended too soon? 1 Link to comment Share on other sites More sharing options...
HuskyKurai.7324 Posted November 27, 2023 Share Posted November 27, 2023 11 minutes ago, Shikigami.4013 said: What about the living world seasons, they were supposed to be discounted sunday and monday but they are not. I hear they WERE discounted at some time (?) but it seems only on sunday? Or they ended too soon? If I remember this correctly, it activated at roughly 1PM EST on Sunday and only lasted until today/Monday at about the same time and like a few of the other Blog posted 30% off items items in the shop, it didn't have a countdown timer. The shop still has some of those Blog items with and without countdowns and they still have 30% off, just not for Living Worlds anymore. 1 Link to comment Share on other sites More sharing options...
HuskyKurai.7324 Posted November 27, 2023 Share Posted November 27, 2023 (edited) 31 minutes ago, Rubi Bayer.8493 said: I've got an update for you! To save you a click: We determined that the discount did not go live like it was supposed to due to a bug, and we've arranged for a "repeat" of the sale to make up for it. The discount will be live tomorrow a few hours after the game update. I'll post in the thread I linked when it's live. The Living Story Season Bundles are also having this problem. They went 30% off for about 24 hours from Sunday to Monday without a countdown timer compared to it's other Blog post listed items who are still running their 30% off sale. Some of those items don't have a timer either but they still have 30% off. Current LW's are back to the default bundled prices of 1280 for Season 2 and 960 each for Seasons 3, 4, Icebrood. The 30% off sales for them were priced at 896 gems and three 672 gems respectively. Edited November 27, 2023 by HuskyKurai.7324 1 Link to comment Share on other sites More sharing options...
humfrid.2615 Posted November 27, 2023 Share Posted November 27, 2023 Indeed the Living World seasons didn't have a countdown timer. Also the EPISODES were supposed to be on sale as well, but weren't - only the full seasons were discounted. Would be lovely if we could have a repeat sale for that as well ❤️ Link to comment Share on other sites More sharing options...
SouthernStorm.5170 Posted November 27, 2023 Share Posted November 27, 2023 Yeah, the Living World sales were definitely not timed as advertised. I had a friend who was about to buy the entirety of 2-5 and the sale disappeared while she was calculating money/gem conversion cost. 1 Link to comment Share on other sites More sharing options...
Shikigami.4013 Posted November 27, 2023 Share Posted November 27, 2023 (edited) 7 minutes ago, SouthernStorm.5170 said: Yeah, the Living World sales were definitely not timed as advertised. I had a friend who was about to buy the entirety of 2-5 and the sale disappeared while she was calculating money/gem conversion cost. Yes about the same here. I bought a gemcard for a friend who just started the game and has HoT and PoF. because of the discount I wanted to gift her the Living World seasons 2-4 this way and told her she would only need my 2000 gems plus an additional 240 gems...when she came online 2 hours ago she told me all the seasons are only there for full price 😕 Edited November 27, 2023 by Shikigami.4013 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted November 27, 2023 Share Posted November 27, 2023 2 hours ago, Spiral.3724 said: The gem store blog said yesterday and today (nov 26 and 27) equipment templates would be on sale 30% off. They're not. 😞 https://www.guildwars2.com/en/news/brew-potions-on-the-go-with-the-alchemic-power-skiff-skin/ From News and Announcements: Link to comment Share on other sites More sharing options...
HuskyKurai.7324 Posted November 27, 2023 Share Posted November 27, 2023 10 minutes ago, Shikigami.4013 said: Yes about the same here. I bought a gemcard for a friend who just started the game and has HoT and PoF. because of the discount I wanted to gift her the Living World seasons 2-4 this way and told her she would only need my 2000 gems plus an additional 240 gems...when she came online 2 hours ago she told me all the seasons are only there for full price 😕 Just to let you know, Gem cards don't work for Steam logged-in users, if your friend is connecting via Steam. Currently having to sort that issue out myself with the support team for my friend. Link to comment Share on other sites More sharing options...
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