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Error code says either credit card issues, or accusations of cheating. Neither are true.


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The forums stated?  What is the error code?

Regardless, you will have to contact the CS Team via the 'Support' link above/below or,  if not possible, to send an email to 'support@arena.net' for assistance.

https://wiki.guildwars2.com/wiki/Error_code

https://help.guildwars2.com/hc/en-us/articles/201863018-Common-Error-Codes

https://help.guildwars2.com/hc/en-us/articles/4409418445843-Common-Payment-Error-Codes-and-Error-Messages

Good luck.

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