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Charged quartz crystal


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I'm unable to turn quartz crystals into charged quartz at hero points. It just gives me the message "you've gained all you can from this place of power" despite logging in multiple days in a row to try and charge it. 

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You can't submit a ticket in-game; only report a bug which will garner no response.

You can contact the CS Team via the 'Support' link above/below or send an email to 'support@arena.net'.

Have you tried different places of power to try to charge your 25 Quartz Crystals (in inventory)?

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1 hour ago, Inculpatus cedo.9234 said:

You can't submit a ticket in-game; only report a bug which will garner no response.

You can contact the CS Team via the 'Support' link above/below or send an email to 'support@arena.net'.

Have you tried different places of power to try to charge your 25 Quartz Crystals (in inventory)?

Ye, the "You've gained all you can..." is from a Commune type HP, which is the correct kind.
Also I meant the "Get Help from Customer Support" option ingame, not the ticket itself, oops.

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8 hours ago, MercurialKuroSludge.8974 said:

Ye, the "You've gained all you can..." is from a Commune type HP, which is the correct kind.
Also I meant the "Get Help from Customer Support" option ingame, not the ticket itself, oops.

Try a different one. One of the Soto ones doesn't work, lsst I tried.

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