Bella Rikka.2387 Posted June 9 Share Posted June 9 I bought my last available Lesser Essence of Gold about 10 minutes ago, and checked first to see what my Gold Find was at before using. It was at 101%. I used the Lesser Essence of Gold, and my Gold Find is still at 101%. I submitted a ticket, but since we don't get any contact from that, I am posting here. 1000 AA is not a small amount, so I either need the 1% increase, or a refund of that 1000 AA, please! 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 9 Share Posted June 9 2 hours ago, Bella Rikka.2387 said: I submitted a ticket, but since we don't get any contact from that If you mean you submitted an in-game Bug Report, you, indeed, will not get a response. For a guaranteed response, you will need to actually 'Submit a Ticket' via the 'Support' link above/below or, alternatively, send an email to 'support@arena.net'. Good luck. (Did you try logging out completely and logging back in/changing maps?) Link to comment Share on other sites More sharing options...
Bella Rikka.2387 Posted June 9 Author Share Posted June 9 10 hours ago, Inculpatus cedo.9234 said: If you mean you submitted an in-game Bug Report, you, indeed, will not get a response. For a guaranteed response, you will need to actually 'Submit a Ticket' via the 'Support' link above/below or, alternatively, send an email to 'support@arena.net'. Good luck. (Did you try logging out completely and logging back in/changing maps?) I did, thanks! They actually already replied, which was entirely unexpected on the weekend. Usually, I figure it will wait until Monday. Don't know if they fixed it or I was just stupid, but the Lesser Essence of Gold popped up in my bank inventory. Thanks for the quick support, guys! 😁 1 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 9 Share Posted June 9 FYI: The CS Team works 24/7/365. Glad to hear it worked out for you. Link to comment Share on other sites More sharing options...
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