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Ad Infinitum II: Snowblind Challenge

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I've tried this challenge, Snowblind lvl 27 fractal, 5 times already and still don't get credit for it. Guild mates have assisted with these fractals so I know I've gotten full votes to start the challenge. Even have the buff icon that says it's active yet never get it. I've made sure I have all the items in my inventory, even if I don't need them once I got them, just to be sure.

Is anyone else having this problem? or has had this problem? Any suggestions for fixing it other than keep trying?


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