Janhoff.3817 Posted August 10 Share Posted August 10 I order Janthir Wilds Ultimate Edition. I never recieved my Wayfinder's Versatile Table Homestead decoration Eldritch Horror infinite gathering tools its been over a month. Help Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 10 Share Posted August 10 (edited) 12 minutes ago, Janhoff.3817 said: I order Janthir Wilds Ultimate Edition. I never recieved my Wayfinder's Versatile Table Homestead decoration Eldritch Horror infinite gathering tools its been over a month. Help Did you try deleting all mail and picking up everything from the Trading Post? You will need to contact the CS Team for assistance via the 'Support' link above/below. Good luck. Edited August 10 by Inculpatus cedo.9234 1 1 Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted August 10 Share Posted August 10 9 hours ago, Janhoff.3817 said: I order Janthir Wilds Ultimate Edition. I never recieved my Wayfinder's Versatile Table Homestead decoration Eldritch Horror infinite gathering tools its been over a month. Help What IC said. Support link: http://support.guildwars2.com/ 1 1 Link to comment Share on other sites More sharing options...
Carnius Magius.8091 Posted August 17 Share Posted August 17 Wait for the expansion to be released. The graphics for expansion items should show up after the update. 2 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 17 Share Posted August 17 29 minutes ago, Carnius Magius.8091 said: Wait for the expansion to be released. The graphics for expansion items should show up after the update. The items in question are delivered in the mail, immediately after purchase. 1 1 Link to comment Share on other sites More sharing options...
Carnius Magius.8091 Posted August 17 Share Posted August 17 (edited) True for gem store items. Those item are not in the game yet. The code that uses them hasn't been released yet. Edited August 17 by Carnius Magius.8091 1 Link to comment Share on other sites More sharing options...
Schimmi.6872 Posted August 17 Share Posted August 17 6 minutes ago, Carnius Magius.8091 said: True for gem store items. Those item are not in the game yet. The code that uses them hasn't been released yet. All items from the pre-order are sent to after the purchase, only the table decoration isn't in game yet, but you get an item to unlock it. 1 Link to comment Share on other sites More sharing options...
Carnius Magius.8091 Posted August 17 Share Posted August 17 (edited) 7 minutes ago, Schimmi.6872 said: All items from the pre-order are sent to after the purchase, only the table decoration isn't in game yet, but you get an item to unlock it. Wait until the wiki gets updated. You will then know what you need to do. Wait until Tuesday in the meantime. Are the tools working? I wouldn't think they would be part of the game yet. Edited August 17 by Carnius Magius.8091 1 Link to comment Share on other sites More sharing options...
Schimmi.6872 Posted August 17 Share Posted August 17 3 minutes ago, Carnius Magius.8091 said: Wait until the wiki gets updated. You will then know what you need to do. Wait until Tuesday in the meantime. Are the tools working? I wouldn't think they would be part of the game yet. Everything except the table decoration is in the game already, the tools, the skins etc. do work. Only for the table you get a ticket you can exchange after the release. 1 Link to comment Share on other sites More sharing options...
Carnius Magius.8091 Posted August 17 Share Posted August 17 1 minute ago, Schimmi.6872 said: Everything except the table decoration is in the game already, the tools, the skins etc. do work. Only for the table you get a ticket you can exchange after the release. The tools I got when PoF came out did not come with removeable glyph slots. There was a vendor to go to to trade the old tools for new ones. Probably the same idea for your table. Not everything can be mailed. 2 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 17 Share Posted August 17 Evidently, you did not purchase the expansion. We have all received the bonus items. There is no need to wait until launch/release. I am using the tools, wearing the shoulders, have extra slot, put Identity Repair Kit in bank, spent some of my 4000 Gems. The table decoration voucher is in my inventory. Hopefully OP contacted the CS Team and received his/her items (in the mail). 2 1 Link to comment Share on other sites More sharing options...
Virdo.1540 Posted August 18 Share Posted August 18 OP, you should have gotten all those items via mail already on the first character that logged in after buying the Pre-Release bundle. If its nowhere to be found on your characters, you need to contact support 1 Link to comment Share on other sites More sharing options...
Linken.6345 Posted August 18 Share Posted August 18 or if you got a code in email you need to apply it to your account. 1 1 Link to comment Share on other sites More sharing options...
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