bart.3687 Posted January 23, 2018 Posted January 23, 2018 Sooo it may sound stupid af, and I have literally no idea how it could happen, but I just deleted my main :warning: . I wanted to delete some low level character as I was talking on my phone and I guess I was so absorbed that I chose my main, wrote its name in the "delete" window, and it's GONE. Yes, I'm retarded it seems. So is there any way to get it back? Can I send a ticket or something? If not, then I'm probably over with this game as I had everything on that character. Thanks for any answer.
Gendo.4615 Posted January 23, 2018 Posted January 23, 2018 create a support ticket (there is a support button here on the site), I once deleted a temp before removing my unlimited gathering tools. Support restored the deleted character with everything intact
Sylvari.2953 Posted January 23, 2018 Posted January 23, 2018 Ask support to restore the character, they did it for one of my friends.
Ayakaru.6583 Posted January 23, 2018 Posted January 23, 2018 I think yes, support can return a character.But the faster, the easier it is for them. So don't bother foruming, and file a ticket right away
TheQuickFox.3826 Posted January 23, 2018 Posted January 23, 2018 I don't know if ArenaNet support can technically / or are willing to help you, but your best option is to ask them. Submit a support ticket and explain why you deleted it, why you appearantly even typed the name of your main char and confirmed deletion and why the character was valuable to you. (Hours played, achievements etc)Here is an article about account restoration after a hack. While your situation differs, it especially mentions that support can assist you once per account so be sure to think if it is worth taking this once chance.https://help.guildwars2.com/hc/en-us/articles/230555167-Restoring-Your-Account-After-a-CompromiseSubmit ticket:https://help.guildwars2.com/hc/en-us/requests/newBe sure to be more careful next time. Character deletion is murder. ;) Character deletion with a twist
GrubySzymek.1362 Posted January 23, 2018 Posted January 23, 2018 From what I was told it's not always possible for technical reasons but they have this option. You need to submit support ticket and talk with CS agent. The more recent, the easier it's going to be to recover your character.
mercury ranique.2170 Posted January 23, 2018 Posted January 23, 2018 1: Yes you should contact support.just that others where helped in way X or way Y. Doesn't mean you will. So stay away from demanding it, but friendly explain what you did (and how stupid you feel) and ask if they have some way to help you.
bart.3687 Posted January 23, 2018 Author Posted January 23, 2018 Thanks all for your answers! :heart: :heart: :heart: I submitted a ticket. Ima wait now.I feel like a piece of shit.@"TheQuickFox.3826" said:I don't know if ArenaNet support can technically / or are willing to help you, but your best option is to ask them. Submit a support ticket and explain why you deleted it, why you appearantly even typed the name of your main char and confirmed deletion and why the character was valuable to you. (Hours played, achievements etc)Here is an article about account restoration after a hack. While your situation differs, it especially mentions that support can assist you once per account so be sure to think if it is worth taking this once chance.https://help.guildwars2.com/hc/en-us/articles/230555167-Restoring-Your-Account-After-a-CompromiseSubmit ticket:https://help.guildwars2.com/hc/en-us/requests/newBe sure to be more careful next time. Character deletion is murder. ;) Character deletion with a twistHah, thanks for the video, made me feel a little bit better. :tongue:
Dreamy Lu.3865 Posted January 23, 2018 Posted January 23, 2018 @"TheQuickFox.3826" said: Thanks for that, still laughing... <3
MadFable.1978 Posted January 23, 2018 Posted January 23, 2018 As long as it was recent, chances are decent. On gw2 efficiency or other sites that use api keys, you will often still register deleted characters on your account. Even if you can no longer access them.
bart.3687 Posted January 27, 2018 Author Posted January 27, 2018 Update: I sent a ticket to Anet ~4 days ago, and today morning they restored my character. :blush: So I'd like to say a big 'Thank you' to ArenaNet Support Team and those of you who had given me advice & support. Love. :cookie:
Klipso.8653 Posted January 27, 2018 Posted January 27, 2018 I am curious as to how you accidentally typed your main characters entire name
bart.3687 Posted January 27, 2018 Author Posted January 27, 2018 @Klipso.8653 said:I am curious as to how you accidentally typed your main characters entire nameSo am I, lol. I was talking with somebody on phone & thinking about something not related to GW2.Don't delete your characters while being busy/distracted. Lessons learned, I guess.
Illconceived Was Na.9781 Posted January 27, 2018 Posted January 27, 2018 @bart.3687 said:today morning they restored my character. :blush: Super! Thanks for sharing the good news.
Liewec.2896 Posted January 27, 2018 Posted January 27, 2018 @Klipso.8653 said:I am curious as to how you accidentally typed your main characters entire namei accidentally did this with my GW1 main back in the day,how does it happen?well i used to leave 1 slot for a pvp character(back then it was really easy to make a new char for pvp, you instantly had access to all pvp modes and you could save/load builds and armour setups, i could literally go from playing hammer warrior, delete the character and create a smite monk complete with build and gear and be queued up for a pvp match all within 30 seconds.)i'd play for ages, playing tons of different pvp characters, when i'd get bored of that class i'd just delete it and be playing as another class within 30 secs.it became second nature, click delete, enter character name, hit enter, make new character, pvp!one night i was playing on my healing dervish pve main in pvp until i got bored, decided to play another pvp chardid the usual, clicked delete, entered name, hit enter... WAIT! NOOOOO!!!thats how i ended up doing it anyway :expressionless: also Anet were less than useless and told me it was impossible to get the character back,tons of time and investment, perfect Bonecage Scythe :astonished:
Illconceived Was Na.9781 Posted January 28, 2018 Posted January 28, 2018 @Liewec.2896 said:also Anet were less than useless and told me it was impossible to get the character back,For most of the existence of GW1, they haven't had tools to replace characters. For a short period, the game had an account rollback tool, but sadly, I think that broke.
Inculpatus cedo.9234 Posted January 28, 2018 Posted January 28, 2018 Not only that^, for most of the life of Guild Wars 2 ('til now), there was no character-only restoration tool. Only an account restoration tool, which wasn't even available at launch.Thus, when no tools exist, it is impossible.
Felipe.1807 Posted January 28, 2018 Posted January 28, 2018 @"bart.3687" said:Sooo it may sound stupid af, and I have literally no idea how it could happen, but I just deleted my main :warning: . I wanted to delete some low level character as I was talking on my phone and I guess I was so absorbed that I chose my main, wrote its name in the "delete" window, and it's GONE. Yes, I'm kitten it seems. So is there any way to get it back? Can I send a ticket or something? If not, then I'm probably over with this game as I had everything on that character. Thanks for any answer.yeah theres is a way, they can revert your account to state where you still have your character, but be warned, they only do this once per account...i done it once when i got hacked, lost all my stuff and the hacker made sure to destroy everything that was account bound.Its been a while since i deleted a character, but you dont have to wait 24h or something to get the character fully deleted?
Inculpatus cedo.9234 Posted January 28, 2018 Posted January 28, 2018 @Felipe.1807 said:@"bart.3687" said:Sooo it may sound stupid af, and I have literally no idea how it could happen, but I just deleted my main :warning: . I wanted to delete some low level character as I was talking on my phone and I guess I was so absorbed that I chose my main, wrote its name in the "delete" window, and it's GONE. Yes, I'm kitten it seems. So is there any way to get it back? Can I send a ticket or something? If not, then I'm probably over with this game as I had everything on that character. Thanks for any answer.yeah theres is a way, they can revert your account to state where you still have your character, but be warned, they only do this once per account...i done it once when i got hacked, lost all my stuff and the hacker made sure to destroy everything that was account bound.Its been a while since i deleted a character, but you dont have to wait 24h or something to get the character fully deleted?You are referring to an Account Restoration, which is different than the tool used, now, to restore a deleted character. There's been no policy stated on the amount of times one will be allowed to use this character restoration service; I would imagine it's not infinite, but could be more than once or twice over the lifetime of an account.
Danikat.8537 Posted January 28, 2018 Posted January 28, 2018 I think the 24 hour wait is just to free up character names. For 24 hour after you delete a character only you can use the name - which is to allow people to take their time in the character creator without worrying that their name will be taken.Also this topic is exactly why I'm so paranoid when I delete characters. I do it a lot and they're usually ones I knew would be temporary so I was careful not to give them anything I wanted to keep and to sort through all their equipment before logging out, but I still want to double-check everything. Including making absolutely sure I'm deleting the right one. I don't know how I could get them mixed up as mine all have very different names but I just don't want to take that risk.
Belenus.9132 Posted January 28, 2018 Posted January 28, 2018 Nice to see a happy ending in this case. I get very attached to my characters, mainly because they are in essence a part of me. My personality animates them, my dialogue enlivens them. They are a digital extension of my physical, emotional and intellectual being and I like to think that on some spiritual plane perhaps that they are a manifestation of my higher self - even when I am using them to lampoon reality and the socio-political aspects of my native culture and world culture in general in regards to war, violence and the dark side of human nature. Congratulations on getting your character back - when we lose one we worked hard to breathe life into, we die a little inside I feel.
TallBarr.2184 Posted January 28, 2018 Posted January 28, 2018 Yes they can restore chars you deleted, I asked support to retrieve 2 of my oldest toons and they did it, but u cant abuse this service.
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