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WTF is actually being done about the crashes?

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Off and on since the Halloween event, my game client crashes every 5-10 minutes. I've checked my internet connection, checked my settings, made sure it was nothing on my end and still every time I try to get into some real gameplay the client crashes. Yesterday it crashed immediately after logging in. Has anyone else had this problem (I know you have) and is ANet doing anything to fix it or are we all supposed to deal with it?

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