klyxmaster.7384 Posted January 27, 2018 Share Posted January 27, 2018 old question - this one is a little new though:I purchased GW1 through steam.when I log on through the game client, it says email is not foundI checked my account info on arenanet and there it iswhy does it do that?I went to put in a support ticket, but it defaults to GW2 stuff. while I have that, not immediately at my disposal, kind of moot if I am asking a question about GW1. Right?Thanks if anyone can clear this up. Link to comment Share on other sites More sharing options...
klyxmaster.7384 Posted January 27, 2018 Author Share Posted January 27, 2018 ok, fixed the support issues - i did not see the GW ORIGINAL :-) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 27, 2018 Share Posted January 27, 2018 When creating a Guild Wars account, you use a new/different email address. If you wish to use the same log-in information for both games, you would then link the 2 games, which would change the log-in information in Guild Wars to that of Guild Wars 2.Good luck. Link to comment Share on other sites More sharing options...
klyxmaster.7384 Posted January 28, 2018 Author Share Posted January 28, 2018 both these accounts are very oldboth use the same emailI assume they both are linked, because when I click clink accounts, I get the red triangle error?I have played on both of these games in the past, but something has changed. Myst be related to the merge. regardless, I think the steam version had a different way to login. however I cannot be sure Link to comment Share on other sites More sharing options...
klyxmaster.7384 Posted February 2, 2018 Author Share Posted February 2, 2018 STILL Investigating...So what I've found, is that I must have had a different email account with my gw1, and this one I cannot remember. I sent in a help ticket. but no go there - no response.I think that might be the issue, My gw2 works fine, but cant get on with gw1 due to different email. Link to comment Share on other sites More sharing options...
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