DaemonLasher.6871 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In gameEdition: StandardPayment taken/email confirmation: YesPayment type: VISA CardRegion: North AmericaTicket #: 6610752I mean I'd just charge back for a refund but I'm worried my account would get banned and I've invested a lot into it. Link to comment Share on other sites More sharing options...
Grixxel.6039 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In gameEdition: StandardPayment taken/email confirmation: YesPayment type: PaypalRegion: North AmericaTicket #: 6611065Same boat as everyone else. This blows. Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In-GameEdition: StandardPayment taken/email confirmation: YesPayment Type: Credit CardRegion: EuropeTicket ID: 6613254So until now no one have received any responde from Arena Net about this? Link to comment Share on other sites More sharing options...
DemonGodz.3705 Posted September 23, 2017 Share Posted September 23, 2017 Same for me. Bought the expansion, received the email confirmation of the purchase and also checked my bank account - PoT not available in game though.Location Purchased: In-GameEdition: StandardPayment taken/email confirmation: YesPayment Type: CardRegion: Europe Link to comment Share on other sites More sharing options...
khickz.7145 Posted September 23, 2017 Share Posted September 23, 2017 i got the same issue with the rest of you. Location Purchased: guildwars2 websiteEdition: StandardPayment taken/email confirmation: YesPayment type: CCRegion: North America Link to comment Share on other sites More sharing options...
Kalli.4506 Posted September 23, 2017 Share Posted September 23, 2017 I have the same problem :'( Location Purchased: guildwars2 websiteEdition: StandardPayment taken/email confirmation: Yes and yesPayment type: Credit cardRegion: Europe Link to comment Share on other sites More sharing options...
junkish.4391 Posted September 23, 2017 Share Posted September 23, 2017 I bough the expansion pack ingame to avoid problems :PBut yeah, got the problem tooLocation Purchased: In-GameEdition: StandardPayment taken/email confirmation: YesPayment type: PaypalRegion: Europe Link to comment Share on other sites More sharing options...
Mayne.2985 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: buy.guildwars2.comEdition: standardPayment taken/email confirmation: YesPayment type: PaypalRegion: North AmericaTicket ID: 6613853help me :/ Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted September 23, 2017 ArenaNet Staff Share Posted September 23, 2017 I'm really sorry about this, everyone. We have someone working on it right now! Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 They have replied on twitter:If you have "The serial code you've entered is not valid for this region" error, hang in there. We're working on the fix right now. ~RB2 Link to comment Share on other sites More sharing options...
Manifest.4190 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: buy.guildwars2.comEdition: StandardPayment taken/email confirmation: YesPayment type: VisaRegion: NATicket ID: 6611880 Link to comment Share on other sites More sharing options...
trevex.8467 Posted September 23, 2017 Share Posted September 23, 2017 @Rubi Bayer.8493 said:I'm really sorry about this, everyone. We have someone working on it right now! Thank you very much! Desperately refreshing mails and this thread and retrying from time to time. Link to comment Share on other sites More sharing options...
junkish.4391 Posted September 23, 2017 Share Posted September 23, 2017 Looks like it's fixed, mine worked now Link to comment Share on other sites More sharing options...
Manifest.4190 Posted September 23, 2017 Share Posted September 23, 2017 Mine worked, too. Thanks guys! Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 Not working here yett. Link to comment Share on other sites More sharing options...
Myriady.2397 Posted September 23, 2017 Share Posted September 23, 2017 Tyvm! Anet for working on this issue now im activated on my Pof tyvm agaim im so happy ^_^ Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted September 23, 2017 ArenaNet Staff Share Posted September 23, 2017 This issue is fixed–your codes should be working now! Link to comment Share on other sites More sharing options...
Kopacetic.5398 Posted September 23, 2017 Share Posted September 23, 2017 Fixed! Thank you very much! Link to comment Share on other sites More sharing options...
BANISHED.9785 Posted September 23, 2017 Share Posted September 23, 2017 Awesome, thanks! Link to comment Share on other sites More sharing options...
Wyvern.5329 Posted September 23, 2017 Share Posted September 23, 2017 Make sure the site you're buying it from is guildwars2.com, a lot of misspelling in the locations purchased Link to comment Share on other sites More sharing options...
Witimir.5982 Posted September 23, 2017 Share Posted September 23, 2017 Thank You!It works! Link to comment Share on other sites More sharing options...
todd.4702 Posted September 23, 2017 Share Posted September 23, 2017 Got mine fixed all should try to enter now maybe they worked it out used same code that was given originally Link to comment Share on other sites More sharing options...
DaemonLasher.6871 Posted September 24, 2017 Share Posted September 24, 2017 @Rubi Bayer.8493 said:This issue is fixed–your codes should be working now! I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them? Link to comment Share on other sites More sharing options...
Aens.2713 Posted September 24, 2017 Share Posted September 24, 2017 @DaemonLasher.6871 said:@Rubi Bayer.8493 said:This issue is fixed–your codes should be working now! I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them?Open a ticket, you should be able to refund one. Link to comment Share on other sites More sharing options...
DaemonLasher.6871 Posted September 24, 2017 Share Posted September 24, 2017 @Elrey.5472 said:@DaemonLasher.6871 said:@Rubi Bayer.8493 said:This issue is fixed–your codes should be working now! I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them?Open a ticket, you should be able to refund one.I did, I haven't had a response in 48 hours. Link to comment Share on other sites More sharing options...
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