OkamiLuna.5182 Posted March 24, 2018 Share Posted March 24, 2018 While building Mawdry I followed all the info on the wiki in regards to the Cultivated Vine, went through all the steps and got the back piece just fine, but when I got the back piece, the seed it gave me was another Cultivated one and not a Pet Seed. I really would like my pet seed if this is a bug, but I was reading somewhere that you could also make the Mysterious Vine and people were getting a bugged seed from that. Is this a similar issue? I really just want to be able to finish making my Mawdry. :/ Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 24, 2018 Share Posted March 24, 2018 You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck. Link to comment Share on other sites More sharing options...
OkamiLuna.5182 Posted March 24, 2018 Author Share Posted March 24, 2018 @Inculpatus cedo.9234 said:You can contact the CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.Good luck.Ok I will do that. Was just curious if anyone else had this issue or I did something wrong. I did submit a bug report in game as well. Thanks. :) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 24, 2018 Share Posted March 24, 2018 Bug Reports are good, but will garner no response (or individual action) as indicated on the Bug Report window.Thus, you must contact the CS Team for any assistance that may be possible. :smile: Link to comment Share on other sites More sharing options...
OkamiLuna.5182 Posted March 26, 2018 Author Share Posted March 26, 2018 @Inculpatus cedo.9234 said:Bug Reports are good, but will garner no response (or individual action) as indicated on the Bug Report window.Thus, you must contact the CS Team for any assistance that may be possible. :smile: Do you happen to know around how long it might take to hear back from support? Or an FAQ or something where I can find any info? I submitted the ticket a few days ago but was curious. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 26, 2018 Share Posted March 26, 2018 Usually, the CS Team allows 72 hours for a response. If you are asking for a FAQ regarding Support, there are some Stickies you might peruse.Good luck. Link to comment Share on other sites More sharing options...
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