Fremtid.3528 Posted April 6, 2018 Share Posted April 6, 2018 By some kind of idiot luck I recieved as many recording devices as the bug took from me (I had 16 and I was left with 1 and I received 15 in the mail) I didn't have enough crystals to buy the full 21 recording devices so I bought 19 and did a few events and took a break and when the bug hit I had taken a break at 16 devices. Link to comment Share on other sites More sharing options...
Caranmir.3128 Posted April 6, 2018 Share Posted April 6, 2018 @Gaile Gray.6029 said:We're SO sorry for this inconvenience! After reviewing our options, the team only had a few routes to choose and we wanted to be extra generous and ensure that folks who had the devices actually, you know, had (reacquired) the devices. That is why 15 were sent, in 3 bundles of 5 each. The theory is that those mails will top off the collections for most players. I was going to suggest that you just delete the mails, unopened, but you can't delete a mail unopened/if there's something inside. (A safety features that proves a stumbling block in these edge cases.) I believe you'll need to open, retrieve the items, and then manually delete each one. Because the name has to be input individually, use cut and paste to make your life easier.If someone else thinks of a better system to eliminate the unneeded devices, please post here so we all can take advantage of it!Does that had mean you need to spend explicit the bugged one ? But still that makes no sense to me, to give them to players only who never had problems with the bugged devices and have the Quest completed already with no loss . So I am am really confused , I will spend my bugged device, but as far as I have heard noone who had lost them got anything, only those who never hat lost any and have the Quest already completed before or after the Occuring Bug . Link to comment Share on other sites More sharing options...
ArkaEnd.5309 Posted April 6, 2018 Share Posted April 6, 2018 Well, I lost some devices (I don't remember, maybe 10-15), but I didn't receive any device by mail, I suppose Anet need time to send all. Thank you for helping us! Link to comment Share on other sites More sharing options...
Lyger.5429 Posted April 7, 2018 Share Posted April 7, 2018 Still waiting on mine. Link to comment Share on other sites More sharing options...
Brandr Skjoldulfr.4810 Posted April 11, 2018 Share Posted April 11, 2018 I take it any that were going to be sent out, have been sent out, and I should give up on waiting and just buy replacements. Link to comment Share on other sites More sharing options...
banshee.9328 Posted April 11, 2018 Share Posted April 11, 2018 Just send a ticket first. Link to comment Share on other sites More sharing options...
ArkaEnd.5309 Posted April 21, 2018 Share Posted April 21, 2018 Anet sent all yet? If this is the case then I suppose I need to send a ticket, I can imagine that wait more don't change nothing. Anyway 50-80 fluorite crystals lost aren't the worst can I pass. Link to comment Share on other sites More sharing options...
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