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Trouble regaining access to account.

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This is a separate account I've made from my original account since I'm having trouble accessing it.I had an account I made pre-heart of thorns, in which I played hundreds of hours on the vanilla game. I have recently been looking to play again however I cannot remember my password, problem is, is that to change my password I need mobile authentication in which the account is linked to a phone number I no longer own. I cannot submit a help ticket since I can't sign into my old account to do so and I only have access to the account on the Arena.net website since my Chrome saved the login details to login, but I can no further change anything about the account, even attempting to change the old phone number requires me to get a code sent to the old phone number.What do I do? I'm confused as to where to ask and can't use a ticket to do so.

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